Senior Insights Manager (6 Month Contract

• As a Senior Insights Manager you will establish a market insight capability that helps Climate Impact Partners better understand buyer trends, purchasing drivers, motivations and future market expectations across the voluntary carbon market
• The primary focus of the role is to generate actionable insight that supports smarter supply-side purchasing and portfolio decisions, while also informing broader commercial strategy, positioning and competitive differentiation
• This is not a traditional data analyst role. The emphasis is on connecting fragmented information across the organisation, identifying meaningful trends and translating insight into practical commercial recommendations
• At the end of this 6 month contract you will also recommend how this activity is continued within the organisation at the end of the period. Potentially helping set the framework to establish a permanent function and leave a lasting legacy to improve the impact of our work
• Audit and document existing market, customer and commercial insight sources across the organisation
• Identify and report on buyer trends influencing purchasing behaviour and future market demand
• Gather and synthesise insight from sales activity, campaigns, customer conversations, Customer Advisory Boards, webinars and market research
• Develop monthly tactical and quarterly strategic insight reporting for leadership and commercial teams
• Analyse buyer motivations, objections and barriers to support portfolio, positioning and sales strategy
• Monitor competitor positioning, market developments and wider industry trends
• Establish repeatable processes for insight collection, reporting and cross-functional sharing
• Work with IT, Rev Ops and commercial teams to connect insight and data sources across multiple systems and platforms
• Help bridge insight gaps between Salesforce CRM, DIAS, campaign platforms and wider market intelligence sources
• Identify research gaps and commission/manage external research support where needed
• Alignment with company values of ambition, integrity, innovation, and service, with a demonstrated commitment to leveraging your role to drive positive impact and meaningful change
• Success Measures:
• Insight audit completed within first 90 days
• Monthly and quarterly reporting cadence established
• Improved visibility into buyer trends and future demand signals
• Better-informed supply-side and portfolio decision making
• Improved connectivity of insight across systems and teams
• Insight reporting actively used by leadership and commercial teams
• Clear recommendations for future ownership and structure of the function

• Generous Annual Leave:
  We offer a generous leave allowance for all global employees, so you can get quality time with your friends and family
• Work-Life Balance:
  We offer a supportive work-life balance with hybrid working, no standing meetings on Fridays, and the flexibility to work from anywhere for up to 4 weeks a year
• Health & Wellbeing:
  Your wellbeing matters to us. Whether it's health insurance or mental health first aiders, we've got a range of support for our global team
• Competitive Reward Scheme:
  As a permanent team member, you'll enjoy a competitive salary structure along with access to our exciting annual bonus program, rewarding your hard work and impact on our mission!
• Learning & Development:
  We support each employee’s growth through career development plans, internal training programs like our Carbon Academy and Leadership Forum, and financial support for professional qualifications

Experience working across commercial, marketing and strategy teams

Interest in/ knowledge of sustainability / climate an advantage

Able to work cross-functionally across systems, teams and data sources

Comfortable operating in fast-moving, evolving markets

Strong background in B2B market research, strategy or commercial insight

Ability to turn qualitative and quantitative information into practical business recommendations

Strong stakeholder management and communication skills