Immigration Service Line – Immigration Leadership Team Operations Support - Manager

Company Description Vialto Partners is a market leader in global mobility services. Our purpose is to ‘Connect the world’. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues.

Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work.

Working at Vialto Partners is about getting the chance to be part of a global and dynamic team.  Globally, Vialto Partners has over 6,500 staff and continues to grow.  You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients.

Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve.

To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry.  You can also follow us on Linkedin and Instagram.

Job Summary We are seeking a highly organized and detail-oriented Assistant to support our Chief of Staff and Immigration Global leadership Team in both strategic initiatives and day-to-day operational management. This is a hands-on role combining executive support with data management, business intelligence, and administrative coordination.

Working closely with the Chief of Staff, you will be instrumental in gathering, analyzing, and presenting data to inform business decisions, while ensuring the smooth running of the Immigration leadership team.

This role offers excellent exposure to all aspects of the firm's operations and direct involvement in business performance monitoring and strategic projects.

Key Responsibilities Data Management & Business Intelligence Maintain and update key business performance databases and dashboards to monitor performance of the service line against challenging objectives

Extract, compile, and analyze data from the firm's finance and sales systems

Create and maintain data sources for forecasting and analysis

Track and report on service line metrics including client satisfaction; opportunity pipeline; client portfolio data and some financial data Prepare data visualizations and presentations for management meetings

Maintain accuracy and integrity of all management information

Generate ad-hoc reports and analysis as requested by the Chief of Staff or leadership team Identify data quality issues and work with relevant teams to resolve them Leadership team support

Assist with the preparation of agendas, papers, and briefing documents for leadership meetings, board meetings, operations reviews, global townhalls, Country Leaders calls and other internal meetings

Attend meetings as required, taking accurate minutes and tracking action items

Work with the Immigration Leadership Team and network to ensure our service line SharePoint site is up to date, relevant, and is a valuable resource.

Provide support to Immigration Country leaders with their ad hoc questions

Project Coordination & Administrative Support Support the delivery of service line projects and strategic initiatives

Track project milestones, deadlines, and deliverables

Draft internal communications, presentations, and documents

Qualification

Data Management & Business Intelligence Maintain and update key business performance databases and dashboards to monitor performance of the service line against challenging objectives

Extract, compile, and analyze data from the firm's finance and sales systems

Create and maintain data sources for forecasting and analysis

Track and report on service line metrics including client satisfaction; opportunity pipeline; client…