Compliance Specialist, Business

The Compliance Specialist plays a key role in keeping our relationship with our external sales network strong, transparent, and built on trust. You'll be the connective tissue between our clients and our independent field sales team: a talented, entrepreneurial group who drive our business forward every day.

You'll dig into data, spot patterns, and turn insights into real conversations that support their continued success. If you love solving problems, have a sharp eye for detail, and enjoy building relationships across teams, this role offers the chance to make a visible, measurable impact on how our sales organization operates.

Compensation: CAD $60,000–$67,000

Vacancy Status:
This is an exciting opportunity to join our team in a key role with immediate availability.

What You'll Do:

Manage compliance case workload using Salesforce workflows

Utilize a variety of reports to prioritize compliance calls with field sales team leaders

Own and manage the compliance feedback loop between the client and Smart Circle Participate in system enhancement projects, contributing subject-matter expertise during development sessions

Document findings clearly and accurately for internal reporting and case tracking

Lead weekly compliance calls, highlighting current trends and opportunities for improvement

Follow company guidelines and best practices for responsible AI use and data security

Additional responsibilities may be assigned based on business needs and organizational priorities

What You'll Bring - Core Competencies Compliance & Investigations: 2–3 years of experience as a Compliance Specialist, with a background in fraud detection, investigations, and process refinement

Analytical

Skills:

Strong attention to detail with the ability to analyze data, identify anomalies, and translate findings into clear, actionable reporting

Systems & Tools:
Proficiency with Salesforce or other CRM platforms, Microsoft Excel, and case management/reporting tools; familiarity with data visualization tools such as Tableau preferred

Communication:
Excellent verbal and written communication skills, with the ability to write clear investigation summaries and engage effectively with external partners

Discretion & Professionalism:
Ability to handle sensitive information with sound judgment and confidentiality

Self-Direction:
Self-starter with strong organizational and time management skills, able to prioritize a shifting caseload independently

Industry Knowledge:
Familiarity with independent dealer channels, third-party sales organizations, or compliance requirements within direct sales is a plusAI & Tech Fluency:
Comfortable using AI-assisted tools (e.g., reconciliation support, reporting, data analysis) to boost accuracy and efficiency, while knowing when a task needs hands-on review

What We Do:

Smart Circle International is a leading broker of outsourced sales and customer acquisition services. We help clients and independently owned and operated sales companies grow together through versatile in-person marketing and sales campaigns inside retailers, businesses and through door-to-door canvassing. Smart Circle operates from two locations: our headquarters in Newport Beach, California, and an office in Toronto, Ontario. Visit  to learn more!

Why You’ll Love It Here:

Smart Circle is committed to cultivating an environment that sparks curiosity, encourages bold thinking, and supports continuous development. We believe people thrive when they’re in roles that align with their strengths and ambitions, so we make space for individuals to stretch and explore new possibilities. Your next move matters so if you're looking for a place where ambition is celebrated and growth is tangible, Smart Circle may be the place for you!

Total Rewards:

Full-time…