Business Support Administrator

On 1 April 2026, NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) became one national organisation, focused on continuity today and a stronger, more connected service for tomorrow. As part of this transformation, NSS and NES have joined to form a new organisation:
Public Services Delivery Scotland (PSD Scotland). This new organisation will play a pivotal role in supporting the renewal and ensuring the long‑term sustainability of health and care services across Scotland.

PSD Scotland unites expertise from NES and NSS in a way that will allow us to accelerate national programmes to support the NHS to deliver better care, now and in the future. We support staff with education and training, provide the tools and data that improve services, and run vital national functions such as procurement, logistics and blood, tissue and cell services.

National Procurement (NP), National Services Directorate (NSD) and NHS Scotland Assure Directorates provide specific services and expert advice across its portfolio of activity. Outputs include specialist services commissioning, screening, national contracting, logistics, procurement systems, and professional advice and expertise about property, facilities, construction and equipment.

The Business Support team provides professional administration services which support the day to day ongoing work and projects delivered by these directorates. The team also provides guidance and support to all corporate governance and assurance initiatives.

You must be a team player and able to co‑ordinate your work efficiently and effectively within a larger group structure. You must have the confidence to act on your own initiative particularly when dealing with confidential administrative duties and enquiries on behalf of the wider team and directorates.

You should have proven experience in a similar role, be ideally educated to HND in Office Administration or a related subject or have equivalent experience, also significant experience in taking detailed minutes.

A large part of the role involves supporting and taking minutes at various meetings, therefore significant experience in taking minutes is required. Excellent interpersonal and communication skills are essential as are well‑developed organisational abilities and a flexible approach to working. In depth knowledge of Microsoft office packages and excellent attention to.

Will be based in Gyle Square, Edinburgh. We are currently working to a hybrid model which includes participating in a rota with a mix of office and home working. Shift pattern:
Monday Friday, 36 hours per week. It is a condition of this employment that you must live and remain a resident within the UK for the post in which you will be employed with PSD Scotland.

Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits.

Public Services Delivery Scotland is a national organisation and, as an anchor institution, it is our ambition to be a diverse and inclusive organisation where everyone feels welcome. We recognise that flexible working creates an inclusive workplace where employees can thrive and feel confident about their ability to balance their personal and professional responsibilities. This is supported through Once for Scotland flexible working policies.

PSD Scotland has made a long‑term commitment to staff health and well‑being and offers many learning and development opportunities to support and improve our approaches to diversity, inclusion and mental health in the workplace. There are a number of equality staff networks in place which all staff are welcome to join. We are also an equal opportunities employer and as such aim to guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.

As an accredited Disability Confident Leader
, it is the aim of PSD Scotland to offer a fully accessible and inclusive recruitment service that supports applicants on their candidate journey. If you are interested in any reasonable adjustments
, please contact the Recruitment Team on NSS.wfrst

For an informal discussion on the post, please contact Alan Davies on

Please note that the majority of correspondence is sent by email only, so please check your e‑mail regularly (including junk folders). We are an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies however, where exceptionally high application volumes make this impracticable, a fair and proportionate shortlisting approach will be applied in line with Disability Confident guidance.