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Senior Merchant Success Manager — Remote Ireland

Remote / Online - Candidates ideally in
Kingston upon Hull, Hull, East Riding of Yorkshire, HU2, England, UK
Listing for: Shopify Inc.
Remote/Work from Home position
Listed on 2026-08-26
Job specializations:
  • Business
    Customer Success Management
Job Description & How to Apply Below
Position: Senior Merchant Success Manager — Remote Ireland)
Location: Kingston upon Hull

Shopify Inc. is seeking a Senior Customer Success Manager to go beyond traditional account management by driving merchant success, building strong relationships, and recommending tactics to grow their business.

You will collaborate with the Cross-Sell team to promote Shopify solutions and work toward quarterly targets with a focus on performance. This fully remote role within the UK or Ireland requires strategic advisory skills, SaaS experience, and a passion for leveraging AI to empower

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Position Requirements
10+ Years work experience
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