Business Development Officer - Mental Health & Recovery

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles.

We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

As a Business Development Officer within Inverclyde Health and Social Care Partnership, you will play a key role in supporting the effective delivery of community and primary care services across a range of sites. Working closely with multidisciplinary teams, you will provide high-quality administrative, operational and business support while helping to ensure safe, efficient and patient-centred services. This is an exciting opportunity to develop your skills within a varied and rewarding role that combines people management, service coordination and continuous improvement.

NHS Greater Glasgow and Clyde is committed to investing in its people, providing opportunities for development, flexible working and career progression within Scotland's largest health board. If you are organised, motivated and passionate about supporting healthcare services that make a difference to local communities, we would love to hear from you.

All roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.

• Full Time, Permanent
• You will be based at Crown House, 30 King Street, Greenock, PA15 1NL
  
• Working Pattern:
  Monday to Friday

• Provide comprehensive administrative and business support to multidisciplinary teams across community services
• Supervise and support business support and caretaking staff, ensuring effective day-to-day service delivery across designated sites
• Coordinate appointments, room bookings, records management and local administrative systems to support patient care
• Assist with workforce planning, recruitment, staff development, absence management and induction activities
• Support the operational management of community premises, liaising with internal departments, contractors and partner organisations
• Contribute to audits, surveys, statistical reporting, service improvement initiatives and implementation of new services
• Monitor budgets, process procurement activities and ensure compliance with organisational policies and procedures

• Recognised qualification in Administration, Business Administration or a related field, or significant relevant equivalent experience
• Demonstrable experience of working within a busy administrative, secretarial or business support environment
• Strong IT skills with experience using Microsoft Office applications and electronic information systems
• Excellent organisational skills with the ability to prioritise competing demands and manage a varied workload
• Effective communication and interpersonal skills with the ability to build positive working relationships across a range of services
• Experience of supervising, supporting or coordinating staff and contributing to service delivery objectives
• Strong problem-solving skills, attention to detail and a proactive approach to continuous improvement

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

For an informal discussion, please contact:
Gillian McClelland, Business Support Coordinator, on  or Gillian.

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Details on how to contact the Recruitment Service and the Recruitment Process:
Information for candidates

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