Operations Manager
City Of London, Central London, Greater London, England, UK
Listed on 2026-09-12
-
Business
Office Administrator/ Coordinator, Administrative Management, Business Administration, Operations Management
Operations Manager
Department
Operations & Finance
Employment Type
Full-Time
Minimum Experience
Mid-level
Compensation
£36k to £40k p.a.
Job title:
Operations Manager
Contract:
0.8 FTE,permanent
Location:
Hybrid working: office base is at Somerset House, London:a hybrid model of in-person & virtual, with a minimum of 1 day per week in the office. Thiscan be discussed at interview (*)
Salary: £36k to £40k p.a., depending on experience
Reporting to:
Operations & People Lead
Start date:
ASAP - depending on candidate’s notice period
Hours:
Office hours are 9.30 - 5.30pm, Monday – Friday
Deadline: 23:59, Thursday 17th September 2026.
Other:- Annual leave is 25 days per year (pro rata) and standard bank holidays. JB also offers additional days over the Christmas break (exact days are agreed annually).
- Cultural entitlement of £250 per annum (pro rata) to spend on arts/ cultural events & activities.
- All employees are able to claim 1 hour a week for personal wellbeing.
- Pension scheme enrolment and 6% employer contributions (reviewed annually).
(*) Access to office space in London is always available to staff who can't or don't want to work from home.
Some travel is involved in this role.
Role SummaryWe're seeking a collaborative and detail-oriented Operations Manager with 8+ years of professional experience to join our team. Operating at a mid-level capacity, you will serve as the engine of JB's internal operations, leading daily office and facilities management, streamlining digital tech stacks, supporting recruitment and onboarding, and ensuring health & safety, GDPR, and compliance across the organisation.
Key Responsibilities General Administration- Act as the first point of contact for general enquiries to JB (including coordination of speaker event invitations and updating these in the centralised CRM event pipeline): screen emails, phone calls, and post; direct and distribute these to other team members or respond directly.
- Act as the 'go to' person for general administrative queries from the team, maintaining a supportive and helpful approach at all times.
- Proactively support the development and maintenance of administrative processes and systems.
- Support with venue, travel, and accommodation arrangements for the Directors and team, and schedule meetings as needed.
- Implementing JB's own Environmental policy & action plan in relation to operations. Working closely with the environmental champions to reflect back any learnings, make changes and iterate the policy.
- Undertake research and projects for the Operations Lead as required.
- Respond flexibly and swiftly to changing administrative priorities.
- Support budgeting and logistics for team activities (e.g., socials, team days, team meets).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).