Childrens Services Business Support Officer

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Job Reference TW/TP/331/3307

Number of Positions:

1

Contract Type:

Fixed Term Contract

Working Hours:

37

Location:

Telford

Closing Date:

13/09/2026

Job Type:

Administrative / Clerical / Secretarial inc PA

Sector:

Local Councils

Business Unit:

Children's Safeguarding & Family Support

Join Our Outstanding Team – Business Support Officer (Children's Services)
Darby House, Woodlands Children Centre & Wellington

Full time, fixed term contract to 31st March 2029

Are you organised, tech-savvy, and ready to make a difference? We’re looking for a Business Support Officer to join our fast-paced team supporting children and families across Telford and Wrekin
.

What You’ll Do:

• Provide top-tier admin support to frontline teams in Children's Safeguarding
  , Family Support.
• Minute meetings, manage data, and handle sensitive information with confidence.
• Collaborate with professionals across services and help drive continuous improvement.

What We’re Looking For:

• Excellent communication and time management
• A proactive mindset and eagerness to learn
• Ability to work independently and as part of a supportive team

Why Telford & Wrekin?
We’re proud to be rated Outstanding by Ofsted – the only authority in the West Midlands with this accolade (twice!). Here’s what Ofsted said in April 2024:

• "Exceptional social work practice"
• "Participation is a real strength"
• "Care leavers benefit from a generous local offer"
• "Staff feel valued and supported by visible senior leaders"

We believe great services start with great people — and that means building a workforce that reflects our community. At Telford & Wrekin Council,
everyone belongs
, and every voice matters
.

A CV template is available if you do not already have a CV.

What we offer:

• We offer competitive salaries and a fantastic leave package — starting at 24 days, rising to 32 days with service, plus 8 bank holidays and an extra concessionary day to enjoy.
• Staff discounts & salary sacrifice perks
• Hybrid working model - whether you're in the office or working from home, we support a balance that fits your personal and family commitments

Find out further information about working at Telford & Wrekin Council including our full list of
benefits.

Roles involving children or vulnerable adults will require a criminal records check. It’s an offence to apply if you’re barred from working with these groups.

Please note:

We do not hold a sponsorship licence for visas