Business Analyst

About The Role

Ready to make a difference where it really matters?

As a Business Analyst within our newly formed Enterprise Change team, you’ll help deliver projects that improve how NHS Professionals supports NHS Trusts.

We’re looking for experienced Business Analysts who are proactive, collaborative and ready to roll up their sleeves and make a difference.

Location: Predominantly home-based, with occasional travel to the office required for meetings, workshops and other business needs.

About the Enterprise Change Team

• A newly formed team delivering NHSP’s Enterprise Change Portfolio.
• We work across technology and operations to deliver meaningful improvements.
• We bring people together to understand problems, find solutions and deliver change.
• We’re focused on supporting NHSP’s future ambitions.

About the Team

• Delivering NHSP’s Enterprise Change Portfolio.
• Supporting improvements across technology and operations.
• Turning business challenges into practical solutions.
• Helping shape NHSP’s future.

Key Responsibilities:

• Lead business analysis across technology and operational change projects.
• Work with stakeholders to understand business needs and identify solutions.
• Facilitate workshops and translate business needs into clear requirements.
• Develop process maps, gap analyses and impact assessments.
• Work closely with Project and Programme Managers to support successful delivery.
• Support testing, business readiness and the transition of projects into BAU.
• Identify opportunities for process improvement, automation and digitisation.
• Maintain clear documentation, governance and requirements traceability.
• Build strong relationships with internal and external stakeholders.

About The Candidate

To be successful in this post you will need to demonstrate:

Essential:

• Proven track record as a Business Analyst delivering transformation across technology and operations.
• Strong skills in process modelling, requirements definition, and solution design.
• Confident facilitator of workshops and collaborative sessions, with a constructive and challenging approach.
• Excellent stakeholder engagement and communication across all levels.
• Skilled in Agile, Waterfall, and hybrid delivery methodologies.
• Strong analytical thinking and problem-solving abilities.
• Experience in benefits tracking, testing support, and business readiness for BAU handover.
• Active contributor to Business Analysis and Programme/Project Communities of Practice.
• Proficient user of tools such as Visio, Lucidchart, Miro / Mural, Azure Dev Ops / Asana, JIRA, Confluence, PowerBI etc.

Desirable:

• BCS or IIBA Business Analysis certification.
• Experience in NHS, healthcare, or large-scale transformation programmes.
• Exposure to service design, user research, or product management.
• Understanding of data analysis, data-driven decision-making, and alignment with organisational data strategy.

About Us

In return for your commitment, we will offer you some fantastic benefits:

• Generous annual leave allowance with the ability to buy and sell - 27 days per year, plus bank holidays
• A commitment to talent management & development
• Values Star of the Month! - Our star of the month award enables you to recognise colleagues or teams that have gone the extra mile and they could win £100 worth of shopping vouchers
• Pension – We’ll contribute up to 10% towards your pension if you join our stakeholder pension scheme
• Life Assurance
• Group Income Protection
• Wellbeing Programme
• Employee Assistance Programme
• Employee Engagement & discounts platform

About Us:

NHS Professionals (NHSP) run the largest NHS flexible staff bank, placing highly skilled temporary workers in NHS Trusts to meet their short, medium and long-term needs. Uniquely we are owned by the Department of Health and Social Care and we therefore reinvest any surplus…