Business Analyst

A full-time permanent opportunity has become available within the Service Improvement Team.

An exciting opportunity has arisen for a committed individual with excellent organisational and analytical skills to join the Service Improvement Team. The Service Improvement Team are responsible for suggesting and implementing improvements to services across Housing & Communities.

The successful candidate will lead on all aspects of business analysis for the service improvement team, including but not limited to, analysing and redesigning processes, analysing data, writing business cases, running workshops, advising senior management, presenting change proposals. The postholder will particularly focus on digital transformation and savings projects throughout Adults, Housing & Communities.

The postholder will also complete other project support work on an ad-hoc basis.

This position will be home-working or based at County Hall but will also potentially be required to work at various locations throughout the city.

You will have

• Excellent literacy and numeracy skills alongside experience of working in a service improvement or digital transformation environment.
• Experience of delivering change within an organisation alongside a high level of organisational ability.
• A relevant qualification would be desirable, but not essential and full training will be provided.

We take the welfare of our staff seriously and strive to always create a positive working environment ensuring that our amazing workforce feel respected and valued.

Here are some examples of how we try and achieve this:

• A generous annual leave entitlement.
• Adaptable working arrangements, which can include a flexi scheme allowing you to work a schedule that suits you and meets the needs of the service.
• Access to the Cardiff & Vale of Glamorgan Pension Fund which is part of the Local Government Pension Scheme (LGPS), offering a reputable, secure and flexible pension plan.
• Guaranteed access to further Training & Development to give you the opportunity advance your career with us.
• Access to employee equality networks for support, guidance and socialising (these networks include the Black, Asian & Minority Ethnic Network, Carers Network, Disability Network, LGBT Network & the Women’s Network).
• Hybrid working opportunities
• Access to comprehensive employee wellbeing support.
• Access to the My Advantages Employee Benefits Platform (which includes access to the Council’s Cycle to Work Scheme and exclusive discounts at retailers such as Asda, Tesco & Ikea).

The ability to speak other languages, in particular Welsh alongside other community languages would be an advantage.

This post is subject to a Disclosure and Barring Service Basic check.

This vacancy is suitable for post share.

The interview process for this role will be conducted face to face or otherwise on a virtual basis using an appropriate online platform. The hiring manager will advise on the format of the interview as part of the recruitment process. If you have any concerns about your ability to take part in a virtual interview process or would like to have an informal chat about this role please contact Taliesin Davies (Ta).

This role represents an excellent career opportunity for the right candidate.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.

Job Category Housing

Department Housing & Communities

Working Pattern/Contract Type Full Time Permanent