Compliance Officer - Legal

The UK’s largest membership organisation for private residential landlords, the National Residential Landlords Association (NRLA) supports and represents more than 100,000 members across England and Wales.

Created by landlords, for landlords, it offers investors everything they need to run a successful and compliant lettings business, whether they are full-time property professionals running large portfolios or accidental landlords with a single let.

Our enthusiastic and ambitious staff work out of offices in Central Manchester and Central London, with hybrid working options available. Colleagues typically work from home four days a week, with one day in the office.

25 days annual leave increasing to 26 days with three years’ service, 27 days with five years’ service and 28 days with seven years’ service

Additional annual day off for your birthday

Salary exchange Pension scheme

Life assurance

Cash plan health and wellbeing benefit including Employee Assistance Programme and counselling service

Sick pay

Cycle purchase loans, season tickets loans and interest free staff loans

Complimentary NRLA membership

Non contractual annual performance-related bonus scheme

Enhanced maternity and paternity pay

Providing compliance expertise and insight across the organisation, through creating member resources and communications content, training colleagues and supporting the development of NRLA initiatives, products and services.

• Work with the Head of compliance to ensure all our member guidance is kept up to date and accurate.
• Review content on the page for accuracy and improvements on a quarterly basis and ensure they meet brand style.
• Review templates regularly and update as required.
• Identify innovative new content to meet our members needs and draft this where required.
• Horizon scan for new guide requirements by researching upcoming legislative changes and identify opportunities and threats.
• Write and produce member-targeted content for use on NRLA communications channels.
• Work with internal communications and marketing teams to produce video guides and infographics for our members and social media.
• Identify innovative opportunities to use AI to develop interactive tools to support our members, and work with relevant colleagues to realise this.
• Present at external events and meetings to share detailed legislative information with our members to support their compliance.

• Proactively develop relationships with internal colleagues across different departments and teams:
• Work as an internal business partner with specified teams to ensure the team is appraised of any upcoming changes and developments.
• Identify potential risks to the organisation
• Ensure NRLA projects are compliant with relevant housing legislation from initiation through to implementation
• Provide guidance on how to remain compliant with the latest housing law legislation
• Provide final review for content to ensure accuracy
• Design and deliver internal continuing professional development on housing legislation to colleagues across the business, through presentations and workshops.

• Manage projects based around upcoming legislation, including:
• Identifying changes to legislation
• Assessing departments’ readiness for change
• Training departments on the upcoming legislation
• Project managing content changes across departments to ensure all content is accurate
• Utilising basic project management tools to ensure work is tracked, communicated internally and completed on time.
• Provide insight and support for any other policy and research activities as required by the organisation.
• Complete regular reporting on activities and status…