Business Insights Analyst x

Yearly salary 38,000.00 GBP - 40,000.00 GBP

We're looking for a commercially minded and analytical professional to help shape better outcomes for our SME and Mid-Market customers through data-driven insight and continuous improvement. In this role, you'll lead the delivery of data and analytics across SEBL (Smartest Energy Business Limited), transforming complex information into clear, actionable recommendations that identify risks, unlock opportunities, and support informed business decisions across regulatory, financial, operational, and customer experience activities.

Working collaboratively across Sales, Commercial, Operations, Digital, and Data/BI teams, you'll translate business challenges into structured, testable requirements that drive safe, compliant, and customer‑centric change. You'll use data analysis, process improvement, and stakeholder engagement to enhance customer journeys, improve operational performance, reduce cost to serve, and deliver measurable business value while contributing to SEBL's wider strategic objectives.

• Proven ability to apply data analysis techniques to business scenarios and deliver actionable business insights;
• Experience identifying opportunities for process improvement and efficiencies within current business operations;
• Ability to assess and identify risks within existing business models and processes;
• Strong stakeholder management and presentation skills, with experience communicating findings and recommendations;
• Knowledge of data analysis methods, business intelligence applications, and supporting analytical technologies.

With offices in the UK, US, and Australia, and plans for further expansion, you'll be part of a dynamic, globally‑minded team, with opportunities to explore new markets and make a difference on a global scale.

Embrace the freedom to work from anywhere in the world for up to 30 days a year. We prioritize work‑life balance, recognizing that your well‑being matters. Find out more here.

We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity. Join a team where diversity is not just welcomed but celebrated as a key driver of growth and innovation.

Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required.