Programme Support Assistant Job Kirkby England UK,Business

Location: Knowsley

We are looking for driven and passionate people to work with us to deliver real benefits for our residents and businesses and become part of the Knowsley Journey

Location: Knowsley Metropolitan Borough Council, Municipal Buildings, Hybrid Working
Contract: Temporary
Working Pattern: Full Time
Hours: 36 hours per week. Consideration will be given for part-time working.
DBS Check: No
Closing Date: 22/09/2026 at 23:59
Reference: CVP 0700a

Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024.

We are an Accredited employer under the Liverpool City Region Fair Employment Charter , demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace.

Come join us and be part of our success.

Responsible for providing high quality support for Programme and Project activities, including supporting specific tasks and pieces of work.

Responsible for supporting the relevant Officer in the effective co-ordination and implementation of a Project/Programme and service the business requirements of its delivery, governance, and risk management frameworks. Supporting the priorities of the Council within the Corporate Plan and the Knowsley Better Together vision.

Duties and Responsibilities

This is not a comprehensive list of all the tasks, which may be required of the post holder. It is illustrative of the general nature and level of responsibility of the work to be undertaken.

The post holder must work within recognised procedures and have the ability to prioritise and organise own workload.

To support and co-ordinate the implementation of a Programme and Project across its lifecycle by applying the Programme and Project management methodology and supporting the priorities of the Council.
To adopt and support defined information management and reporting protocols for Projects /Programmes and implementappropriate quality assurance processes and systems.
Tobe responsible for creating andmaintainingefficient document libraries, acting as co-ordinator for Project documentation using SharePoint, to guarantee the free flow of information and ensuring version control. Also using external platforms for information sharing externally e.g. Egress.
To co-ordinate and support meetings, events,workshops and consultations as and when required.
Be responsible for arranging Project Governance meetings, draft agendas andassistwith quality assurance of reports before circulation. Recordaccuratenotes and actions, ensuring actions are assigned and distributed to responsible owners within agreed timescales and recorded on relevant systems. Maintain andmonitorproject actions, proactively chasing to completion.
Assist Programme Development/Project Officers to develop processes to manage andmonitorrisk and issue registers, milestones, and key performance indicators on appropriate Programme / Project Plan. Monitor registers, escalating when appropriate.
To support collaborative working with all stakeholders and services, building positive relationships with team members,peersand partnerships across the organisation and externally where appropriate.
Tobe responsible for monitoring Programme email accounts for enquiries, ensuring responses are completed,approved and sent within corporate timescales.
To effectively use Council systems such as IPROC to provide procurement support for the goods and services for Projects/Programmes asappropriateandin accordance with Council financial policies and procedures.
Toidentifyand generate new ideas which support the development and delivery of Projects / Programmes.
To support the production of a communication plan,stakeholder and engagement plan.
To support the development of relevant reporting requirements for each project or programme i.e. highlight reports and briefing reports
To co-ordinate freedom of information requests and general enquiries ensuring they are responded to in line with corporatetimeframes.
To support and co-ordinate the production of a Lessons Learnt Logandthemonitoring and reporting of financial performance, including the development of appropriate costplans.
Conduct research, analyse data, summarise outcomes and present conclusions.

At Knowsley Council we will consider requests for flexible working. For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time. There is a requirement for you to attend your work base at…