System Configuration Senior Manager

As a System Configuration Senior Manager, you’ll play a pivotal role at the heart of Nationwide’s Banking & Savings division, leading the Credit Cards Business Operations function responsible for the configuration and ongoing development of the TSYS TS2 card processing platform. This is an outstanding opportunity for a proven TS2 specialist to step into a highly visible leadership role, managing an established team of configuration experts and subject matter specialists while shaping strategy, driving change, and influencing key stakeholders across the business.

You’ll provide technical leadership across major change programmes, product launches, platform integrations, and configuration assurance activities, ensuring card products, customer journeys, regulatory requirements, and operational processes are implemented accurately, safely, and compliantly. Working closely with partners such as FIS, you’ll lead complex TS2 initiatives, guide configuration delivery, and use your problem-solving expertise to minimise customer impact and operational risk while ensuring the platform continues to perform reliably for our members.

To succeed, you’ll bring extensive hands-on experience of the TSYS TS2 platform within card payments, card processing, or financial services, alongside strong leadership, stakeholder management, and influencing skills. You’ll be confident leading teams through complex challenges, acting as the go-to TS2 SME, and driving successful project delivery from a TS2 perspective. Experience supporting large-scale platform migrations would be advantageous, but most importantly, you’ll be ready to hit the ground running and make an immediate impact in a role that offers excellent scope for growth and career progression.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll be located at our nearest regional office or hub. There will be a need to regularly connect with colleagues for collaboration and in some locations you’ll be expected to spend at least two days a week, or if part time you'll spend 40% of your working time, in the office. If your application is successful, your hiring manager will provide further details on how this works.

Nationwide acquired Virgin Money in October 2024. Virgin Money continues to serve customers on the high street, and there will be a phased and considered integration over the coming years.

You’ll be employed by Nationwide from day one, delivering real impact and benefit ting from a highly competitive range of benefits. We’re a workplace where you’re rewarded, recognised and celebrated.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

Uncompromisingly Customer, whatever our role

There are all sorts of employee benefits available at Nationwide, including:

• Private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub – access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

We forge…