Lead Business Analyst
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-09-23
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Business
Business Analyst, Change Management, Banking & Finance
Location: Greater London
We're looking for an experienced Lead Business Analyst to join our CHAPS Modernisation programme within the Payments CIO. This is one of Nationwide's significant payment transformation initiatives, focused on modernising our end-to-end capability across CHAPS outbound, inbound, returns and exception handling processes. Moving the processing from legacy technology onto strategic platforms, we will strengthen resilience, control and scalability and support our move towards direct participation in the Bank of England Real-Time Gross Settlement service.
As a Lead Business Analyst, you'll play a pivotal role in shaping and delivering complex business and technology change, working across multiple teams and stakeholders to ensure solutions meet both business and regulatory objectives. You'll provide leadership and direction across analysis activities, helping to define approaches, drive consistency and maintain high standards of delivery. Alongside your programme responsibilities, you'll coach and support other Business Analysts, influencing the development of capability across the wider Business Analysis community.
This is an exciting opportunity to work at the heart of a high-profile payment transformation programme, helping to modernise critical payment services while delivering positive outcomes for our members, colleagues and the organisation.
We are happy to consider flexible working approaches to help you perform at your best.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or London office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.
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