Senior Telecoms Business Analyst
South Africa
Listed on 2026-09-23
-
Business
Business Analyst, Business Systems & Technology Analysis
About the Role
Our client is seeking a seasoned Senior Telecoms Business Analyst to join their strategy and operations team, based in Kimberley . This hybrid role requires a blend of on-site collaboration for key meetings and strategy sessions, alongside remote work for analysis and documentation. You will play a crucial role in identifying business needs, analyzing market trends, and translating them into actionable insights and functional requirements for telecommunications services and systems.
Your expertise will drive the development of innovative solutions and process improvements that enhance our competitive position and customer satisfaction. You will work closely with stakeholders across various departments to ensure alignment and effective implementation.
- Gather and document business requirements from stakeholders across the telecommunications domain.
- Analyze market trends, competitor activities, and customer feedback to identify opportunities for improvement.
- Develop detailed functional and non-functional specifications for new products and services.
- Facilitate workshops and meetings to elicit requirements and validate solutions.
- Create process models, use cases, and user stories to clearly communicate requirements.
- Support the development and testing phases, ensuring solutions meet business needs.
- Bachelor's degree in Business, IT, Telecommunications, or a related field.
- 5+ years of experience as a Business Analyst, with a significant focus on the telecommunications industry.
- Strong understanding of telecommunications products, services, and market dynamics.
- Excellent analytical, problem-solving, and critical thinking skills.
- Proficiency in requirements gathering techniques and documentation tools.
- Strong communication and interpersonal skills for effective stakeholder engagement in a hybrid setting.
- Competitive salary and annual performance review.
- Comprehensive health and retirement benefits.
- Opportunities for professional development and training.
- Paid time off and company holidays.
- A flexible work arrangement balancing office and remote work.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).