Business Support Executive

We're Nichols - the home of Vimto, and there is no other business quite like ours!

We have been making life taste better since 1908. Every day here is bursting with flavour – from the loved brands we’re proud to share with the world, to the energy, ambition and innovative ideas that fizz through our teams.

As well as our refreshingly different Vimto taste, our varied brand portfolio spans the still, carbonated, post-mix and frozen drinks categories – so you will find us in your local supermarket, pub and leisure outlet. We also work with the UK’s leading food manufacturers to provide a truly unique range of products that everyone loves.

At the heart of everything is our rich family heritage, an unrelenting ambition to keep innovating, and a true pride in who we are. This is a place where you can be yourself, speak up, and get stuck in. We celebrate the wins, cheer each other on and keep things fizzing with positivity. From leaders who listen to teammates who’ve always got your back, its work that feels as good as it tastes!

We take a refreshingly agile approach to how we work, combining the energy of being together in the office with the flexibility of working from home. You’ll be office-based three days a week, with core hours designed to help you balance work and home life.

Nichols is where serious fun meets real opportunities – and where work tastes better.

Reporting directly to the Out of Home (OOH) North General Manager, this role will play a critical part in supporting commercial decision-making, operational efficiency, inventory management, and reporting excellence across the total OOH channel.

This position offers exposure to multiple business functions including Commercial, Operations, Demand Planning, Customer Service and Supply Chain, making it an ideal opportunity for an ambitious Support Executive looking to develop their career within a leading FMCG organisation. The successful candidate will have the opportunity to progress within the wider Nichols Plc business as their experience and capabilities develop.

• Producing accurate and timely weekly, monthly and ad hoc reporting for the OOH business
• Delivering meaningful commercial insights to support decision-making across the Commercial team
• Identifying trends, opportunities and risks within customer, product and channel performance data
• Supporting sales performance reviews through the provision of robust analytical reporting

• Consolidating and analysing data from multiple internal and external sources
• Ensuring data accuracy, consistency and integrity across reporting platforms
• Maintaining and developing reporting suites to improve visibility and business performance
• Leading the standardisation of reporting processes and reporting outputs across the wider OOH channel

• Supporting stock-taking initiatives and inventory management activities
• Working closely with Operations and Supply Chain teams to improve stock visibility and reporting accuracy
• Helping bridge the reporting and communication gap between Demand Planning and Commercial functions

• Maintaining and developing the customer universe database
• Producing and refreshing non-buying customer reports to support commercial targeting and account development
• Providing accurate installation and asset reporting to external partners
• Acting as a key point of contact for customer and partner reporting requirements

• Serving as the primary OOH contact for the Nichols Master Data team
• Supporting improvements to master data governance and data quality
• Analysing inbound and outbound call activity, identifying trends and opportunities…