Project Manager, Business Administration, Operations Management

Job role:
Project Manager

Department: Tech Professional Services
Location: Gateshead
Working Pattern:
Monday to Friday (37.5 hours per week)
4 days in the office / 1 day working from home
Contract:Permanent

At Agilico we're on a journey to build a better future for our people and planet. We're proud to be the UK's pioneering Circular-First workplace technology business.

From supporting the United Nations Sustainable Development Goals, implementing a wide range of environmental initiatives, and achieving Net Zero status by 2030, we're dedicated to integrating sustainable practices throughout our operations.

We want our actions to cause a ripple effect across our business, our customers, our network and our supply chain. Every action, no matter how small, has the power to create meaningful change. Together, we can amplify our efforts and pave the way for a more sustainable tomorrow.

The Project Manager will support the delivery of telecoms projects by driving planning, coordination and execution activities under the direction of the Service Delivery Manager. The role ensures tasks are completed to agreed timelines and supports effective communication between stakeholders and helps maintain high standards across project documentation, procurement and delivery processes.

• Monitor project progress and help ensure team members remain aligned with objectives.
• Track tasks, timelines and milestones to support timely delivery.

• Provide regular updates to stakeholders on project status.
• Facilitate project meetings, record notes and follow up on agreed actions.
• Maintain clear and consistent communication across teams and with external partners.

• Maintain accurate and current project records and documentation.
• Ensure all project files are correctly versioned, stored and archived.

• Raise and log purchase orders in line with project requirements.
• Order equipment and materials as outlined in project plans.
• Consult with internal teams to confirm procurement needs and delivery expectations.
• Identify project risks and issues and assist with developing mitigation strategies.
• Track and elevate risks or issues to the Service Delivery Manager when necessary.

• Support the allocation and coordination of project resources.
• Ensure team members have the tools and information required to deliver their tasks.

• Assist in ensuring that project deliverables meet quality standards and client expectations.
• Take part in project reviews and post-implementation evaluations.

• Relevant experience in project coordination or delivery is essential with a degree in Project Management, Business Administration or a related field considered an advantage.
• Familiarity with project management tools such as Microsoft Project, Asana or Trello.
• Experience working in telecoms or managed service environments is highly desirable.

• Proficient in Microsoft Office - including Excel, Word, Outlook & Teams.
• Strong organisational, communication and problem-solving abilities.
• High attention to detail with the ability to manage multiple tasks effectively.
• Able to work independently and collaboratively in a dynamic environment.

• Willingness to work overtime when required to meet customer or project demands.

• Opportunities to progress and grow your career
• 23 days holiday plus bank holidays, rising to 28 days after 5 years
• Agile Perks reward platform offering discounts and great deals
• Healthcare cash plan covering everyday expenses such as opticians, dentist etc.
• Cycle to work scheme
• Referral bonuses if you nominate a friend or a new customer
• Employee Assistance Programme – free advice on relationships, mental health and financial planning and more.
• Enhanced Maternity and Paternity scheme

Agilico is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Relevant experience in project coordination or delivery is essential with a degree in Project Management, Business Administration or a related field considered an advantage.