Senior Business Analyst​/Change Management Specialist Tri-global Solutions Group Inc.

SENIOR BUSINESS / CHANGE MANAGEMENT ANALYST (Senior IT Technical Business Analyst)

Requisition #: R26-3595 (GOAPRDJP)

Location: Edmonton, Alberta (Primarily Onsite, 5 days per week, however, occasional remote work – Must reside in Alberta)

Engagement Type: Contract

Number of Resources required: 1

Rate (CAD): Up to $106.00 per hour / Commensurate with related experience and market competitiveness

Term: 6 months  to ) with 12 month extension available (up to 18-month contract)

Hours per day: 7.25

Security Screening: Standard (Criminal Record Check)

————————————————————————

Tri-global Solutions Group Inc. is seeking one (1) Senior Business and Change Management Analyst to join our talented Service Delivery team at the Ministry of Jobs, Economy, Trade and Immigration (Government of Alberta).

WORK MODEL: The successful contractor(s) will be working primarily onsite at 10405 Jasper Avenue NW, Edmonton, AB, however; this role may require occasional remote work with reasonable notice. Work must be done from within Alberta, due to network and data security policies. Applicants must be authorized to work in Canada to apply (Canadian Citizen or Permanent Resident). Standard Hours of work are 08:15 – 16:30 with a 1 hour lunch break Alberta time, Monday through Friday excluding holidays.

Tri-global Solutions Group Inc.

Website:

————————————————————————

The Senior Business and Change Management Analyst provides strategic business analysis, organizational change management, process improvement, business intelligence, and application support services to support the achievement of the objectives of the Appeals Commission for Workers Compensation. This role is responsible for ensuring business processes, systems, programs, and services are effectively developed, enhanced, maintained, and adopted across the organization.

The position supports the IT Project Manager during the planning, coordination, and delivery of complex initiatives from project initiation through implementation and post-deployment stabilization. The incumbent works closely with business stakeholders, project teams, leadership, and technical resources to identify business needs, develop solutions, and successfully guide organizational change. Activities typically include business process review and re-engineering, policy and business rule analysis, requirements gathering, stakeholder engagement, change impact assessments, communications, training, resistance management, and adoption planning.

The Senior Business and Change Management Analyst is expected to spend 60% of the time working on Business Analysis tasks and 40% of the time working as a Change Management specialist, however, these allocations are subject to change based on project needs.

• Lead and support projects from inception through implementation to ensure improved program and service delivery aligns with divisional and organizational strategic priorities.
• Conduct discovery sessions, stakeholder interviews, workshops, and business needs assessments to identify business challenges and opportunities.
• Elicit, analyze, document, and validate business, functional, and technical requirements.
• Develop business cases, process maps, user stories, use cases, and other project documentation.
• Analyze and evaluate current business processes and recommend improvements to increase efficiency, effectiveness, and service quality.
• Support the development, enhancement, testing, implementation, and maintenance of business applications and systems.
• Collaborate with project teams, technical resources, and business stakeholders to ensure solutions meet business objectives.
• Facilitate user acceptance testing (UAT), business readiness…