Remote Senior Business Analyst

Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Inner Circle and Cloud Services partner, specialising in end-to-end transformation. We build services that are user centred and accessible, designed by our brilliant agile teams, capable of harnessing the power of the latest technologies.

Our capabilities include Microsoft Dynamics 365, Power Platform and Azure, Application Modernisation, Modern Data Platform, Performance & Analytics, Fraud and Error, Grants, User Centred Design, Accessibility and Agile Dev Ops.

Our highly skilled team help drive improvements, creating efficiency and growth within organisations. We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. To achieve this we employ the best, most dedicated talent to deliver outstanding technology solutions to both our local and global clients.

Be part of our Hitachi family

We place value on collaboration, open communication, and transparency. We emphasise the importance of team spirit, cohesion, and appreciation – And through our talented people, innovative culture, and technical and business expertise, we deliver game changing outcomes every day. Our learning culture and flat hierarchy are our recipes for success. But don´t take our word for it – Have a look at what our employees are saying:
Hitachi Solutions:
Recruiting the best talent and offering outstanding career opportunities ()

What to expect, your benefits

Hitachi Solutions offers competitive compensation packages (incl. bonuses), pension and benefits plans. Work/Life balance is an essential part of our culture, and all our employees are home workers, although you will be expected to come into our or customer’s offices regularly. We operate a comprehensive career development programme that includes mentoring and training plans to ensure that you will continue to grow and develop your career at Hitachi.

This role will report into the Change, Adoption and Learning Head of Practice within Consulting and will be responsible for gathering, analysing, documenting, and validating requirements for business processes, systems and application. They play a key role in understanding business challenges, identifying opportunities for improvement, and proposing effective solutions to enhance efficiency, productivity, and overall business performance.

Key Responsibilities

Process Improvement

• Collaborate with stakeholders to elicit, document, and validate how a business or business area works, considering the people, organisation, processes, information, data and technology and document the business requirements ensuring they are clear, complete and aligned with business objectives.
• Conduct interview, workshops and meetings to understand and analyse business processes, needs and pain points.
• Use various techniques such as surveys, data analysis and process modelling to identify opportunities for process improvement.
• Lead, analyse, identify, design, prioritise and implement process and business changes to improve business and operations and services.

Documentation

• Create detailed business requirements, user stories, use cases and functional specifications to communicate the requirements to the development team and other stakeholders.
• Maintain clear and concise documentation through the project lifecycle and update as necessary based on changes or additional insights.
• Lead, analyse, identify, design, prioritise and implement process and business changes to improve business operations and services.

Data Analysis

• Analyse and interpret data to extract valuable insights, identify trends and support data-driven decision making processes.
• Define success measures and metrics.

Solution Design

• Provi…