Solution Improvement Manager

** Solutions Improvement Manager
***
* Location:

** Durrington or Falmer  
** Salary:
** Up to £70,000 plus £400 per month car allowance  
*
* Hours:

** 37 hours per week  
*
* Contract:

** Permanent  
** Hybrid Working:
** Typically 3 days in the office and 2 days working from home
** Help shape the future of maintenance at Southern Water
** We're transforming the way we maintain the critical assets that supply clean, safe drinking water to millions of customers across the South East.

Our ambition is simple but significant: move from reactive maintenance, where problems are fixed after they occur, to a proactive and predictive approach that uses data, technology and smarter planning to identify issues before they impact customers.

To help make that happen, we're looking for a
** Solutions Improvement Manager
** who can bring people, plans and performance together to drive this transformation forward.

Reporting directly to the Head of Maintenance & Standards, you'll sit at the heart of a high-profile improvement programme, working across leadership teams, engineering specialists, operational colleagues and senior stakeholders to ensure change is delivered effectively and consistently.
** What will you be doing?
** This is a highly visible role where you'll become the driving force behind the planning, governance and coordination of our maintenance transformation roadmap.

You'll:
* Own and maintain the integrated transformation roadmap, ensuring milestones, dependencies and priorities remain on track.
* Coordinate multiple work streams, from predictive sensing and condition monitoring initiatives through to process, competency and maintenance improvements.
* Run governance activities including steering groups, action tracking, RAID management and leadership reviews.
* Produce clear and meaningful performance and transformation reporting for senior leaders and executive stakeholders.
* Identify emerging risks, challenge assumptions and help teams develop practical solutions to keep delivery moving forward.
* Work closely with operational, engineering and business teams to ensure activities remain aligned and deliver agreed outcomes.
* Champion employee engagement across the function, gathering feedback, identifying themes and ensuring colleague voices are represented.
* Support continuous improvement initiatives that improve efficiency, performance and ways of working across the maintenance function.  As a Solutions Improvement Manager no two weeks will look the same. One day you could be presenting progress updates to senior leaders, and the next you'll be working alongside operational teams to understand challenges, gather feedback and help remove barriers to delivery.
** What are we looking for?
** We're looking for someone who thrives in a fast-paced environment and enjoys bringing structure, clarity and momentum to complex programmes of work.

You may currently work in programme management, business management, governance, PMO, transformation or change. What matters most is your ability to coordinate activity, build strong relationships, create clear reporting and help people stay focused on delivering meaningful outcomes.

We're particularly interested in people who can build trusted relationships, provide constructive challenge and bring people together to achieve shared goals.
** You'll ideally bring:
*** Experience supporting complex transformation, change or business improvement programmes.
* Excellent stakeholder management and relationship-building skills.
* Confidence working with senior leaders and supporting key decision-making.
* Strong organisational skills and the ability to coordinate multiple priorities simultaneously.
* Experience establishing governance frameworks and reporting processes.
* Strong…