Commercial Collections Associate Remote

Elevate your career with Merchant Growth as a Remote Commercial Collections Associate. Manage accounts, negotiate payments, and foster client relationships to facilitate outstanding balances.

Merchant Growth, recognized by The Globe and Mail, seeks a detail-oriented professional for its team. This position involves collections management, skip tracing, and effective client relationship management. You will leverage your excellent negotiation skills to navigate overdue accounts, ensuring compliance with legal standards while documenting all communications.

Key Responsibilities:

• Initiate contact to negotiate payment agreements on commercial debts

• Monitor overdue accounts using calls, emails, and letters

• Document all collection efforts and client interactions accurately

• Perform skip tracing to locate unreachable businesses and guarantors

• Build positive relationships and address client billing inquiries

Requirements:

• Bachelor’s degree in Business or related field preferred

• Minimum 2 years in commercial collections or accounts receivable

• Experience with skip tracing tools preferred

• Strong negotiation and communication skills required

• Resourceful mindset with attention to detail

Maximize your impact while supporting clients’ financial needs in a remote role.