Sales Operation Analyst

The Sales Operations Analyst will work closely with Sales, Finance, Legal, Operations, and Customer Service teams to ensure efficient execution of order-to-cash processes, review and validate customer purchase orders and commercial terms and improve data integrity across business systems and continuous improvements.

The ideal candidate is detail-oriented, analytical, and eager to learn sales operations processes.

Rambus offers a flexible work environment, embracing a hybrid approach for most office-based roles. Employees are encouraged to spend an average of at least three days per week onsite, allowing for two days of remote work.

• Review and process customer purchase orders (POs) for accuracy, completeness, and compliance with approved business terms.
• Validate pricing, quantities, customer information, billing details, delivery schedules, and payment terms before order entry.
• Coordinate with Sales, Finance, and Operations teams to resolve order discrepancies and documentation issues.
• Maintain accurate records of customer orders and support documentation for SOX compliance and audit.
• Manage the complete Order-to-Cash process, from order receipt through invoicing and payment collection, not limited to resolving shipment, invoicing, revenue recognition and billing, etc.
• Assist with backlog management and order fulfillment reporting
• Analyze sales, bookings, backlog, revenue, and demand data to identify trends, risks, and growth opportunities.
• Develop and maintain dashboards, KPIs, and reports using tools such as Power BI, Excel, and ERP systems.
• Drive business process improvement initiatives to streamline forecasting, reporting, and sales operations workflows.

Required

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Understanding of Order-to-Cash (O2C) processes and order management principles.
• Enterprise systems CRM and ERP, such as Microsoft Dynamics 365 (D365), Oracle, Salesforce (SFDC)

Qualifications

• Bachelor's Degree in Business Administration, Finance, Accounting, Operations Management, Economics, or a related field.
• Minimum 3 years of experience in Sales Operations, Order Management, Customer Operations, or a related role preferred.
• Strong attention to detail and commitment to data accuracy.
• Excellent analytical, organizational, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

About Rambus

Rambus is a global company that makes industry-leading memory interface chips and Silicon IP to advance data center connectivity and solve the bottleneck between memory and processing. With over 30 years of semiconductor experience, we are a leading provider of high-performance products and innovations that maximize the bandwidth, capacity and security for AI and other data-intensive workloads. Our world-class team is the foundation of our company, and our innovative spirit drives us to develop the cutting-edge products and technologies essential for tomorrow’s systems.

• Rambus offers a competitive compensation package including base salary, bonus, equity, matching 401(k), employee stock purchase plan, comprehensive medical and dental benefits, time-off program, and gym membership.

The US salary range for this full-time position is $85,700 to $159,100. Our salary ranges are determined by role, level and location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location and market conditions.

At Rambus, we are committed to fostering a workplace where every individual is respected, supported, and empowered to succeed. We value a range of perspectives and experiences that contribute to innovation and collaboration. Our goal is to ensure that…