Program Manager; Remote

The Program Manager will support executive sponsors, business owners, and product leaders in delivering strategic programs that achieve key organizational goals and objectives. The Program Managerwilllead complex, cross-functional programs that span multiple business units and consist of multiple interdependent projects. This role ensures alignment between business strategy, product development, and technical execution across the full product lifecycle. Thisrolewill oversee program planning, integrated delivery,financial management, and governance, ensuring adherence to SDLC, Agile methodologies, and Stage Gate controls.

Responsibilities include managing cross-team dependencies, risks, issues, and program-level changes to ensure successful delivery of products, platforms, and services. The Program Manager will also contribute to continuous improvement initiatives to enhance delivery capabilities across the organization.

• Leads end-to-end program management across multiple related projects, ensuring alignment to strategic business objectives.
• Develops andmaintainsintegrated program plans, including schedules, milestones, dependencies, and resource allocation.
• Oversees product development lifecycle stages, ensuring readiness and approval at each phase (Stage Gate governance).
• Manages program financials, including budgeting, forecasting, and tracking (Cap Ex/OpEx).
• Manages capacity, resource constraints, and competing priorities across projects within the program.
• Drives program decision making and alignment with the business ensuring compliance regulation is met across projects.
• Matrix management of project managers.
• Prepares operational readiness plan to ensure sustained adoption across the organization as projects are implemented.
• Drives project delivery of project milestones in alignment with strategy plan.
• Supports Strategy Business Partner with vendor management pertinent to the programs.
• Collaborates closely with the Strategy Business Partner, Stakeholders,and Project teams.
• Partners with Product Managers and Business Owners to supportthedevelopment, deployment, and delivery of product and service.
• Collaborates with engineering, architecture, and IT teams to ensure coordinated execution across technical work streams.
• Identifies and managescross-team dependencies, ensuring alignment across multiple functions and teams.
• Monitorsprogram health through KPIs and performance metrics, providing regular reporting to senior leadership and stakeholders.
• Leadsrisk, issue, and escalation management, including diagnosing challenges and driving resolution strategies.
• Drivesoperational readiness and change management efforts to support successful implementation and adoption.
• Provides cross-functional leadership and influence to achieve programobjectiveswithout direct authority.
• Ensures programs are delivered within scope, budget, and timeline constraints.
• Overseesdeployment and integration activities, ensuring successful product release and adoption.
• Contributes to the development and maturity of PMO methodologies, tools, templates, and governance frameworks.
• Promotes continuous improvement,identifying opportunities to increase efficiency, innovation, and delivery effectiveness.
• Performs other duties as assigned.

• A bachelor’s degree in computer science, information systems, business, or related field is required; a master’s degree in business administration or project management is preferred.
  
  Equivalent combinations of education and relevant experience will be considered.
• A minimumof eight (8) years of experience in program management, project management, or technical delivery roles, with emphasis on technology and product developmentisrequired,10 years is preferred.
• A minimum of three…