Product Manager; Recurring,Service Plans Job Columbus Ohio USA,Business

Position: Product Manager (Recurring Jobs, Service Plans)

As a Product Manager II, you drive key product objectives for HCP's Recurring Jobs and Service Plans product area, helping Pros build lasting customer relationships and generate more predictable revenue for their businesses. You identify and prioritize opportunities that make it easier for Pros to create, sell, manage, bill for, and deliver recurring services
As a Product Manager II, you partner closely with Engineering, Design, Data, Product Marketing, and Product Operations to lead product work from customer discovery and strategy through launch, measurement, and iteration
You translate customer and business insights into a focused roadmap, define meaningful measures of success, and balance customer experience, commercial outcomes, and technical considerations
You bring strong product judgment and experience with payments, subscription billing, service plans, memberships, or recurring and loyalty products to solve complex customer problems and independently drive cross-functional work forward
Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success
Identify market opportunities and define product vision and strategy for Recurring Jobs and Service Plans
Conduct customer interviews, surveys, competitive research, and product discovery to deeply understand Pro needs and market opportunities
Analyze customer behavior, product performance, and business data to prioritize opportunities and measure impact
Develop and maintain a focused product roadmap aligned with customer needs, business goals, and product strategy
Partner with Engineering, Design, Data, Product Marketing, and Product Operations to develop, validate, and refine compelling solutions
Collaborate with Design and Engineering to define product requirements, user flows, technical considerations, and tradeoffs
Drive product execution from planning through launch, measurement, learning, and ongoing iteration
Communicate product direction, priorities, decisions, insights, and tradeoffs clearly to cross-functional stakeholders

Benefits

Healthcare coverage:
Housecall Pro offers DAY 1 medical, dental, and vision insurance for you and your dependents. Our plans offer comprehensive national coverage with extensive provider networks. The company pays for at least 80% of the cost of premiums.
Competitive pay and equity opportunities:
Housecall Pro offers market competitive compensation that includes variable pay opportunities, and we continuously evaluate market benchmarks. Our quarterly internal talent reviews provide the opportunity for performance success discussions and feedback. Certain roles are also eligible for equity this fast-growing technology company.
Time off:
We work hard and want everyone to find balance in their life. Housecall Pro has a flexible, self-managed Paid Time Off (PTO) program. We also offer 6 paid holidays each year when everyone unplugs and recharges.
Remote work:
Housecall Pro is remote-first and our processes support remote teams working together and asynchronously. We also have offices in San Diego and Denver, that allow for teams to come together and give local employees the option of a hybrid schedule.
Family:
Housecall Pro supports employees with growing families by providing paid parental leave. And we love to share pictures of our newest family members in a Housecall Pro baby onesie!
Learning and development:
Housecall Pro knows that your growth is essential to our success. From the first day, we start training you about our business, our customers, how to succeed in your job and how to gain the skills you need to take your next steps.
Career acceleration:
We like to help our people as much as we do our…

Product Manager; Recurring , Service Plans