Remote Call Center Optimizer
Irvine, Orange County, California, 92713, USA
Listed on 2026-10-06
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Business
Business Development
Western Growers Health seeks a Real Time Management Analyst to monitor intraday call center operations and optimize staffing and queues. This role focuses on maintaining service levels across lines of business and creating timely reports for leadership.
The position reports to the Senior Supervisor of Call Center Operations and requires experience in real-time workforce management, ACD systems, and analytical reporting. This is a full-time, hybrid/remote role with standard health plan benefits.
This is an excellent opportunity to take on the Remote Real-Time Call Center Optimizer role at Western Growers Health.
Step into the Remote Real-Time Call Center Optimizer role at Western Growers Health in Irvine, CA, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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