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Remote-First Trading CX Programs Lead

Remote / Online - Candidates ideally in
Springfield, Sangamon County, Illinois, 62777, USA
Listing for: Coinbase, Inc.
Remote/Work from Home position
Listed on 2026-10-07
Job specializations:
  • Business
    Banking & Finance, Business Analyst, AI Business & Operations
Salary/Wage Range or Industry Benchmark: 166000 - 196000 USD Yearly USD 166000.00 196000.00 YEAR
Job Description & How to Apply Below

Coinbase is seeking a CX Trading Program Manager to own end-to-end support for trading products and a high-value customer segment. You will reduce friction, drive product launches, and improve retention for key customers across Trading product domains.

You will lead cross-functional teams (Sales, Concierge, Compliance/Risk, Trading) and define strategy with measurable outcomes, leveraging AI with human oversight to improve workflows and cost efficiency.

Step into the Remote-First Trading CX Programs Lead role at Coinbase, Inc. in Springfield, IL, United States and grow with us.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote-First Trading CX Programs Lead role at Coinbase, Inc., based in Springfield, IL, United States.

We are looking to fill the Remote-First Trading CX Programs Lead position at Coinbase, Inc. in Springfield, IL, United States.

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