Renewable Energy Operations Analyst

Reporting to:Senior Renewable Energy Operations Manager

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Analytics;
Insight;
Customer-centric

Top 3 qualities for this role: Inquisitive;
Detail Oriented ;
Driven

You’ll be at the forefront of the UK’s renewable energy transition, making a real difference for our customers and our planet! Working with a team of energy experts - this is a great opportunity to use your expertise to deliver real commercial and climate value, in an exciting and expanding team at OVO.

At OVO, we understand that a one size fits all approach doesn’t work for everyone. That’s why we created the OVO Way of Flexibility.

This is a hybrid role that will be based at our Bristol hub, which provides a dedicated space for collaboration, connection and teamwork. You’ll also have the flexibility to work from home.

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

Working within OVO’s Energy function, this role sits within the Renewable Energy Team. We’re a team at the forefront of the energy transition, leading the charge to bring more renewable energy to our customers. This role sits within a team of experts on renewable energy - who are leading OVO’s work providing first class power purchase agreements to renewable generators all over the UK.

You’ll work with our Renewable Energy Operations team to play a pivotal role by building and managing actionable reporting for our Advanced Export customer base and analysing key performance metrics. You'll provide the insights needed to make informed operational decisions. You’ll be the bridge between our data and operational success, equipping our Account Managers/Specialists with the tools to deliver first-class service while ensuring high-quality customer support and gaining direct hands-on exposure to our wider customer base.

• Build and manage precise, timely, and actionable reporting for the Advanced Export customer base.
• Analyse performance metrics to deliver insights that guide key operational decisions.
• Equip operational Account Managers and Specialists with data and tools to maintain expected service standards.
• Assist with operational tasks as needed, including direct engagement with customers to resolve operational issues.
• Understand contractual commitments and ensure compliance across processes and customer communications.
• Resolve issues proactively and thoroughly on the first attempt.
• Prioritise customer needs within workflows and continuously refine processes for better service delivery.
• Manage and execute your workload independently to meet set timelines.
• Provide operational and analytical assistance for PPA and green certificate initiatives.

• Are proficient in core data and analytical tools, with SQL skills being highly desirable.
• Have a diligent approach with a high degree of attention to detail.
• Have confidence in analysing, interpreting, and presenting data clearly.
• Have self-motivation and initiative to drive tasks forward, combined with a proactive mindset to continuously enhance operational processes.
• Are a self-starter with…