Product Manager - Automated Outbound Dispatch

Position: Staff, Product Manager - Automated Outbound Dispatch
Reference: R-2565684

Posted:

Location:

BENTONVILLE, AR, United States Salary: $110000 - $220000/year

Type:
Full time / Regular/Permanent Company:
Walmart Business Segment:
Home Office Own the outbound dispatch product strategy
• Define the long-term product vision, strategy, and roadmap.
• Establish end-to-end order flow from automation through customer handoff.
• Translate operational challenges into scalable product capabilities.
• Balance customer, driver, operations, transportation, and automation priorities.
• Build business cases and investment recommendations.

Improve the automation-to-driver handoff
• Ensure orders are complete, accurate, staged, and ready for drivers.
• Reduce driver wait time, dwell time, search time, and loading friction.
• Improve synchronization between automation, dispatch, and transportation.
• Define exception-management capabilities.
• Provide clear operational visibility throughout the handoff.

Protect the customer experience
• Optimize dispatch decisions for delivery commitments, freshness, and quality.
• Partner with customer-facing teams on accurate order status.
• Identify failure modes and develop proactive recovery capabilities.

Lead discovery, execution, and iteration
• Lead products from discovery through launch and optimization.
• Partner across engineering, automation, transportation, operations, design, and analytics.
• Define requirements, dependencies, success metrics, and operational readiness.
• Resolve cross-system dependencies and drive trade-off decisions.

Use data to guide product decisions
• Build metrics, dashboards, and instrumentation.
• Analyze operational performance and identify investment opportunities.
• Define KPIs and validate solutions through pilots and experiments.
• Drive continuous improvement using data and SQL.What We're Looking For
• Proven product leader who turns ambiguity into scalable strategies and roadmaps.
• Strong execution skills with experience leading large cross-functional initiatives.
• Deep expertise in supply chain, fulfillment, automation, and transportation technologies.
• Technical fluency with APIs, integrations, system architecture, and operational constraints.
• Data-driven mindset using KPIs, dashboards, analytics, and customer insights.
• AI-first approach focused on measurable business outcomes.
• Experience owning complex product strategies across interconnected systems.

• Excellent communication and stakeholder management skills.
• Bachelor's degree (Master's/MBA preferred) and 5+ years of relevant experience.

What Success Looks Like
• Define a compelling vision for automated outbound dispatch.
• Connect operational and technical workflows into a scalable strategy.
• Build trusted partnerships across engineering, operations, and automation.
• Anticipate risks before they impact launches or customers.
• Improve efficiency, reliability, cost, and customer experience.
• Scale reusable product capabilities across fulfillment platforms.
• Embed AI into product development and delivery.
• Raise the bar for product management excellence.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends…