Director of Platform, Product Management

• Define and own the product vision, strategy, and roadmap for Albert’s platform — spanning Identity and Access Management, Integrations and Automations, Security, Admin interfaces and Search — ensuring the platform earns and sustains enterprise trust at scale.
• Drive platform strategy with both near-term value and long-term scalability in mind, articulating and communicating tradeoffs clearly to internal stakeholders and executive leadership.
• Unlock enterprise and regulated markets by ensuring platform capabilities meet security, compliance, and administrative requirements — eliminating platform-level deal blockers that slow or prevent large enterprise adoption.

• Partner closely with engineering, design, QA, and data teams to define and deliver robust, intuitive platform capabilities that meet the needs of enterprise customers and internal builders alike.
• Engage directly with enterprise customers to uncover platform needs, validate solutions, and ensure Albert enables mission-critical workflows with confidence.
• Align the platform roadmap with company objectives by working closely with other Product Managers, Customer Success, Sales, and Implementation teams to prioritize opportunities and manage tradeoffs.
• Drive infrastructure cost efficiency and sustainable economics including maximizing platform reuse and standardization across Albert’s product surface.

• Serve as the company-wide authority on platform product — shaping how Albert plans, reviews, and ships platform capabilities, and establishing the operating rhythm for the Platform organization.
• Lead go-to-market readiness for major platform launches, communicating priorities, feature releases, and change management across the company and partnering with customer-facing teams to drive successful rollouts and adoption.
• Build and evolve the product management capability within the Platform organization, creating durable practices — roadmap planning, backlog management, cross-functional coordination — that scale with the business.

• 8+ years of product management experience, with the majority focused on platform products in B2B SaaS or cloud environments, ideally from experience in vertical industry SaaS environments.
• Strong technical foundation — comfortable working across APIs, backend systems, security platforms, and Identity and Access Management; able to partner credibly with senior engineering leaders and make informed platform tradeoffs.
• Proven track record owning complex, large-scale platform initiatives with clear accountability for direction, roadmap, and outcomes.
• Familiarity with enterprise authentication and authorization, security, compliance frameworks, and the requirements of large global SaaS deployments across multiple regions.
• Experience working with modern data infrastructure, developer tools, SDKs, and extensibility platforms; familiarity with cloud platforms such as AWS.
• Experience with AI-driven development practices and processes
• Exceptional collaboration and communication skills across product, engineering, and go-to-market teams; able to translate complex enterprise requirements into simple, scalable, and adoptable product experiences.
• Comfortable with ambiguity and able to thrive in a fast-paced, high-growth environment.
• Excellent written and verbal communication skills; able to engage with technical and non-technical audiences.
• Collaborative mindset with the ability to work effectively across teams and time zones.
• Previous management experience is a plus.

Ability to visualize and design how platform components — identity, security, integrations, data substrate — connect and create compounding value across Albert’s entire…