Senior Consultant

Description Kforce has a client seeking a Senior Consultant for a remote contract to hire opportunity.

Responsibilities:
* Gather and document business requirements through stakeholder interviews, workshops, and analysis
* Map current-state and future-state workflows across clinical, operational, or technology processes
* Translate business needs into clear documentation such as user stories, functional requirements, process diagrams, and use cases
* Facilitate discussions between stakeholders, product teams, and technical teams to ensure shared understanding
* Support solution design and implementation by clarifying requirements and validating outcomes
* Identify gaps, risks, and operational inefficiencies in existing processes, as well as areas for key stakeholders to better build relationships and synergies
* Break down complex healthcare marketing and data challenges into structured analyses and actionable recommendations
* Synthesize findings into clear insights and recommendations for client leadership, connecting day-to-day project work to larger strategic initiatives
* Help shape project roadmaps and solution approaches aligned with client goals
* Make insightful, data-driven recommendations based on the client's resources, goals and budget
* Build trusted relationships with client stakeholders and cross-functional teams
* Facilitate productive working sessions that align business, operational, and technical perspectives
* Communicate clearly and proactively on project progress, insights, and risks, ensuring the Project Manager has full understanding of the above
* Support development of clear, structured materials used in client discussions and leadership decision-making
* Bring structure to ambiguity, helping teams clarify problems and move toward solutions
* Build credibility quickly with client stakeholders through thoughtful analysis and clear communicationRequirements
* Experience as a Business Analyst, Healthcare Consultant, or similar role
* Experience working with healthcare systems, health payvider, digital health, or healthcare technology
* Experience working on CRM systems, call center systems, or similar patient-experience affiliated processes
* Experience working directly with cross-functional teams and operational leaders
* Experience in consulting environments or client-facing project work
* Strong skills in requirements gathering, process mapping, and stakeholder facilitation
* Strong written and verbal communication skills, including the ability to communicate complex topics clearly to both technical and non-technical audiences
* Ability to structure ambiguous problems and translate them into clear next steps
* Ability to work independently while collaborating closely with project teams

Nice to have:
* Technical

Experience with EHR platforms (Epic, Cerner, Meditech) and/or CRM Platforms (Salesforce, Cheers, Hub Spot)
* Experience supporting process improvement, transformation, or new solution implementation initiatives

Job Type Contract Compensation
50 - $58