Membership Coordinator

Location : Remote/home office (but located in Minneapolis, MN)

Status : Part-Time

Start Date : Immediately upon hire

Salary :
Hourly wage commensurate with experience ($25+/ hour)

The AMERICAN COLLEGE OF PEDIATRICIANS (ACPeds) is a national organization dedicated to advocating for what is “Best for Children” based on scientifically and ethically sound foundations. ACPeds supports physicians and parents through evidence-based resources, research, and advocacy grounded in principles that protect the physical and emotional well-being of children.

The Membership Coordinator for the American College of Pediatricians (ACPeds) is responsible for processing new and renewing Members, communicating with Members by email, phone, or postal mailings as needed, monitoring and cleaning up database information, and helping the Executive Director, Executive Administrative Assistant, Membership Committee and paid ACPeds Members with their membership needs.

The Membership Coordinator will be proficient at using ACPeds’ CRM (Customer Relationship Manager – currently Charityproud) to enhance membership recruitment, retention, renewal reminders and cordial ACPeds engagement.

Candidates for this position must be in alignment with ACPeds’ Mission and Values, and be warm and personable in customer engagement and responsible.

• MISSION: The ACPeds Mission is to produce and disseminate ethically and scientifically sound policy to health care professionals, parents, policy makers, and society that promotes the optimal physical and emotional health and well-being of children.
• VALUES: Children are the future of our nation and society. As such, they deserve to be valued and parented in the best possible family environment; supported by physicians of integrity committed to respecting and protecting children’s inherent dignity and promoting their optimal health and well-being. The College further recognizes the rights and responsibilities of parents to direct the health care and upbringing of their children, and the right of conscience of health care professionals in providing optimal health care.

This is a part time (approximately 20 hours per week) remote work position, but residence in Minneapolis, Minnesota, is required, with mail pickup responsibilities at a site in the Edina community. This is a critical position, since ACPeds intends on doubling its physician membership over this next year. Continued employment as the Membership Coordinator, and possible expansion of hours and/or benefits are contingent on demonstrated strong performance, reliability and performance in punctually meeting assigned responsibilities.

Membership-Related Responsibilities:

• Process new and renewing membership submissions in ACPeds’ CRM (currently Charity Proud
  )
• Communicate with members via email, phone, or postal mail as needed
• Maintain and update accurate membership records in the CRM
• Generate and manage renewal reminders and member engagement communications
• Create and manage mailing lists for newsletters and other member correspondence
• Prepare and update membership reports for the Membership Committee Chair
• Support the Executive Director, Executive Assistant, and Membership Committee in administrative and member-related activities
• Attend and contribute to weekly staff Zoom meetings and monthly meetings for Membership & Development committees

Donor-Related Responsibilities:

• Process and record donations and grants in the CRM
• Prepare and send donor acknowledgment and thank-you letters
• Assist with donor engagement initiatives and mailing campaigns
• Support the Executive Director and staff with donor tracking and reporting

Required:

• Strong alignment with the mission and values of the American College of…