Director, Engagement Services

Looking for greater independence, innovation and inspiration? Join a team that’s on the forefront of creating employee benefits and total rewards communication strategies for Fortune 100 Companies.

At Alight, we believe a company’s success starts with its people. Alight embraces values that come directly from our people – purposeful, human, united and growth-minded – reflecting our inclusive culture and promise that our clients expect. We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.

With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities – all within a thriving global organization.

So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 6 years in a row.

Thanks to the work of every colleague, Alight has received multiple awards of recognition including “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.” To learn more about our company culture and awards

In this role, you will have the opportunity to shape meaningful employee experiences and serve as a trusted advisor by applying your effective communication, change management and consulting skills to manage relationships and lead communication projects for clients, including those in the Fortune Top 100. While using your writing, editing and communication skills, you’ll also have the opportunity to guide a cross‑functional internal team of content developers, designers, project managers and technical experts to deliver exceptional experiences and results for our clients.

As a leader in our practice, you’ll help elevate those around you through mentorship, coaching and knowledge sharing, while contributing to business development efforts and helping shape the future of Engagement Services.

• Lead and grow strategic client relationships. Serve as a trusted advisor to senior HR leaders and deliver communication and change management solutions that drive measurable business outcomes.
• Anticipate client and market needs, leverage industry insights, creative strategy and innovative technologies to develop high impact employee engagement and communication solutions.
• Drive business growth by expanding client relationships, identifying new opportunities, developing proposals, and partnering with sales and cross‑functional teams to advance revenue objectives.
• Build and lead high‑performing teams, foster collaboration, mentorship and thought leadership while championing the continued growth of the Engagement Services practice.

• Exceptional verbal and written communication skills, demonstrating creativity, a strategic mindset and the ability to translate business objectives into effective communication strategies.
• Minimum of fifteen (15) years of relevant work experience, which must include professional communication experience, deep health/medical benefits expertise and consulting experience relevant to Human Resources.
• Experience in partnering with colleagues to create, implement and deliver on…