Deal Strategy Program Manager

Dive in and do the best work of your career rney alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you'll find your place here. We value winning together-while learning, having fun, and making a profound difference for the dreamers and builders in the world.

We are seeking a Deal Strategy Program Manager
to help us scale how we support our sales organization. This role is a critical partner to sales and collaborates closely with Finance, Legal, and Revenue Operations, helping move deals forward with speed, sound judgment, and operational rigor. Beyond executing day-to-day deal support, this role independently owns complex deals end-to-end, shapes the processes and systems the broader team relies on, and is a go-to resource for less-experienced teammates.

You’ll play a central role in structuring deals, improving process quality, and helping our sales team close business efficiently and responsibly. We’re looking for someone who operates with real autonomy, exercises sound judgment in ambiguous situations, and is energized by solving problems in a fast-paced environment. This is a strong next step for someone who has built foundational deal desk or revenue operations experience and is ready to own outcomes independently, influence process and policy, and begin mentoring others.

Own Deal Execution

• Serve as a senior, trusted advisor to Sales leadership and cross-functional stakeholders on structuring and executing complex, non-standard, and high-value deals
• Independently evaluate and resolve non-standard deal requests, driving cross-functional solutions across Sales, Finance, and Legal with minimal oversight
• Own deals end-to-end through quoting, approval, contracting, and quote-to-cash - troubleshooting issues with Finance and Legal with urgency, accuracy, and attention to policy and business context
• Ensure all transactions adhere to internal revenue recognition policies, escalating and resolving edge cases as needed
• Present deal strategy recommendations and insights to senior stakeholders in a clear, concise, data-driven manner

Elevate Operational Quality

• Ensure deal data is complete and accurate in CRM, with a focus on data hygiene and process compliance
• Reinforce and help enforce pricing and discounting governance, exercising judgment in gray areas rather than simply applying rules
• Define requirements for system enhancements (e.g., CRM, CPQ) in partnership with systems and Rev Ops teams

Drive Process Improvement & Scale

• Proactively identify friction in current processes and lead improvements - including automation and AI (e.g., AI-assisted contract review, quote generation, deal analytics) - to increase speed, consistency, and scale, and reduce manual effort
• Own the optimization of policies, playbooks, and standard operating procedures for deal support, and lead their rollout and adoption across the global team
• Act as a go-to resource for other analysts on sales operations planning, process, and execution
• Informally mentor newer Revenue Operations Support Analysts on deal structuring, systems, and policy
• Contribute to internal knowledge-sharing - documentation, training sessions, and onboarding materials - recommending process changes and leading training so improvements scale beyond a single deal

• Business Degree
• 5-7+ years of experience (Deal Desk, Finance, Pricing or Sales Operations experience required), software industry experience preferred.
• Demonstrated experience independently owning complex deals or projects, not just executing defined tasks
• Ex…