Associate Director, Biotech Training

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Job Area:
Sales (Biotech Commercial + Primary Care Commercia

Job Category:
Professionals

Job Site:
Remote

Location:

San Mateo, CA, US

Dompé is an Italian bio-pharmaceutical company that focuses on innovation, where a long tradition in the field of personal wellness goes hand-in-hand with a commitment to research and development to meet unsatisfied therapeutic needs. Established in 1940 in Milan, Dompé has an industrial and biotech research hub in L’Aquila, in addition to branches in Europe (Barcelona, Berlin, Paris and Tirana). The company has approximately 900 employees.

The US headquarters of Dompé are based in Boston (R&D) and in the San Francisco Bay Area (Commercial Operations).

Dompé is seeking an Associate Director, Biotech Training responsible for the development and facilitation of a strategic and tactical learning program supporting the Biotech organization. This role will report to the Director of Commercial Brand Training, US Biotech, and will support the creation and facilitation of a learning program to reinforce the competencies and enhance capabilities required to drive objectives for our Field Access Manager (FAM) and Patient Access Manager (PAM) stakeholders, who remain a primary focus of this role.

In close collaboration with the Director of Commercial Brand Training, this role will also increasingly support market access training and facilitation for the Key Account Manager (KAM) population, ensuring a consistent market access curriculum and facilitation experience is delivered across all customer-facing commercial roles. This includes new hire onboarding & curricula, new product or indication market access training planning, promotional resource training for market access materials, workshop development & execution, account planning and resource training, all focused on supporting the FAM, PAM, and, in partnership with the Director of Commercial Brand Training, the KAM roles.

The role requires a high level of collaboration with Sales, Sales leadership, Brand Marketing, Market Access, Medical, Operations, HR, IT, Legal and Compliance.

Candidates must enjoy working in a fast-paced, innovative environment. Excellent interpersonal skills demonstrated track record of success in commercial field role(s), and ability to analyze complex issues and develop relevant and realistic plans, training programs, and recommendations to address these needs. Demonstrated ability to translate strategy into action; excellent analytical skills and clinical acumen, and an ability to communicate complex information in a simple way to help others succeed and mitigate compliance risks for the company.

The Associate Director, Biotech Training is responsible for developing and facilitating market access, specialty pharmacy, patient support and access programs and reimbursement-specific training materials, with FAM and PAM as the primary audience and growing facilitation support for KAM in close collaboration with the Director of Commercial Brand Training. Training support spans all areas of Dompé US commercialization, including sales, marketing, and reimbursement.

More specifically it will support these areas:

• Collaborate with HR and the leadership team for each department on the overall onboarding experience for market access commercial new hires.
• Ensure that all training modules are up to date; develop new training modules as needed for the commercial team for new approved indications, clinical data, competitive products, and other market access related updates.
• Develop & maintain a roadmap and web-based portal working with IT to deliver all new hire brand training, and ensure the platform housing this…