Account Relations II Representative

Account Relations II Representative

US-NY-Melville

Job : 34984
Type: Full-Time
# of Openings: 1
Category: Administrative/Clerical
CUSA Melville Headquarters

About the Role

Canon USA in Melville, NY is seeking an Account Relations Representative II. The individual will be responsible for overseeing and tracking the financial aspects related to promotional activities, such as discounts, advertising costs, or incentives, for a group of accounts. In this role, attention to detail, strong financial acumen, and effective cross-team communication are crucial for managing and resolving any financial discrepancies related to promotions and funding.

The ability to handle complex accounts and financial reconciliations is key at this level.

This position is full time and offers a hybrid work schedule requiring you to be in the office Monday Tuesday and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.

Your Impact

• Core Responsibilities & Client Support:
  - Execute client-driven initiatives to ensure operational excellence, drive growth, and maximize satisfaction within the Business Products Group (BPG) and Client Services divisions.
  - Serve as an organizational representative by delivering customer support, responding to inquiries, and troubleshooting product and operational issues.
• Dealer-Account Operations Management:
  - Oversee diverse dealer-account operations, including:
  • Marketing Program & Contract Coordination
  • System Support & Operations
  • Sales Fund Management & Claim Validation
  • Credit Issuance, Chargeback Management & Post-Audit Resolution
• Process Improvement & Compliance:
  - Drive business process improvements and develop Standard Operating Procedures (SOPs).
  - Resolve complex operational challenges in strict compliance with departmental guidelines and Sarbanes-Oxley (SOX) regulatory policies.
  - Adapt essential function allocations based on specific channel requirements and areas of specialization.
• Reporting Structure:
  - Report directly to a Supervisor or Manager.

About You:
The Skills & Expertise You Bring

In accordance with applicable law, we are providing the anticipated annual rate for this role: $19.46 - 29.13 an hour

- Requires general education and/or vocational training, plus 1 to 2 years of related experience.
- A bachelor's degree in a relevant field or equivalent experience is preferred.

- May require some travel (valid driver's license and acceptable driving record necessary).

- May require working weekends and evenings for events.

Company Overview

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility.

To learn more about Canon, visit us at  and connect with us on Linked In at

Who We Are

Where Talent Fosters Innovation.

Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit.

We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local…