Project Manager, Change Management

At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work.

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America.

Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.

Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication.

Klipboard delivers integrated business management solutions that help distributors, suppliers, resellers, wholesalers and merchants operate more efficiently and profitably. Our solutions support customers to source effectively, manage stock efficiently, sell profitably and deliver competitive service. Working within the Project Management Office, the Project Manager is responsible for leading the successful delivery of Klipboard products to new and existing customers, ensuring projects are well governed, commercially controlled and delivered to agreed outcomes.

• Manage a portfolio of projects of varying size, complexity and risk, ensuring each project has clear scope, governance, delivery milestones and success measures
• Build and maintain effective relationships with customers, internal stakeholders and senior leaders, ensuring expectations are aligned and issues are managed proactively
• Develop, maintain and communicate robust project plans that define scope, milestones, dependencies, resources, risks and key decision points
• Preparation and management of project documentation
• Defining project resource requirements and managing the relevant resources
• Identify, manage and report project risks, issues and dependencies, escalating appropriately and driving timely resolution
• Management, delivery and approval of all deliverables
• Manage project finances throughout implementation, including budget tracking, forecasting, billing awareness and commercial control
• Monitoring, tracking and reporting project activity and project status
• Change request management
• Organise, run and document project meetings
• To enhance and improve documentation and processes within METIS as required
• To cover for colleagues as directed

• Strong working knowledge of recognised project management methodologies and the ability to apply them pragmatically in a customer-facing delivery environment.
• Confidence engaging with stakeholders at all levels, from end users through to senior leadership and board-level stakeholders.
• Experience of managing multiple projects at any one time
• Experience delivering technology projects, ideally within software, SaaS, ERP implementation, systems integration or digital transformation environments.
• Experience of managing budgets and delivering to deadlines
• Ability to understand…