Revenue Systems Sales Operations Lead

Candidates may be based in the Philadelphia market or work remotely from a location within the Central or Eastern Time Zones.

As the Revenue Systems & Sales Operations Lead
, you will own the strategy, optimization, and evolution of the systems, processes, and insights that support revenue growth across the organization. Operating at the intersection of technology, sales, marketing, and customer success, you will help create a scalable revenue ecosystem that enables teams to work more efficiently, make better decisions, and deliver exceptional customer experiences.

You will lead the ongoing development of our CRM and revenue technology environment while ensuring data integrity, process consistency, and operational effectiveness. In addition, you will partner closely with business leaders to translate strategic priorities into scalable systems, actionable insights, and measurable business outcomes.

Success in this role requires a blend of technical expertise, commercial acumen, strategic thinking, and cross-functional collaboration.

• Establish a scalable revenue operations foundation that supports business growth and evolving organizational needs.
• Improve lead management, pipeline visibility, and revenue processes across the customer lifecycle.
• Develop and maintain a modern, effective revenue technology environment that supports sales, marketing, account management, and leadership teams.
• Ensure data integrity, reporting accuracy, and system governance that enable informed decision-making.
• Identify opportunities to increase efficiency, automation, and productivity across revenue-generating functions.
• Foster strong cross-functional alignment among Sales, Marketing, Account Management, Operations, and Leadership.
• Leverage data, insights, and technology to improve operational effectiveness and business performance.
• Champion continuous improvement, innovation, and scalable solutions that support future growth.

• Lead the strategy, governance, and ongoing optimization of the revenue systems and technology ecosystem.
• Evaluate business requirements and translate them into scalable systems, processes, integrations, workflows, and automation solutions.
• Partner with Sales, Marketing, Account Management, Finance, and Executive Leadership to improve revenue operations and business performance.
• Design and implement reporting, dashboards, and workflow solutions that drive efficiency, visibility, and user adoption.
• Establish and maintain data governance standards that promote data quality, consistency, security, and compliance.
• Oversee system integrations, enhancements, and technology initiatives that support business objectives and operational effectiveness.
• Create and maintain analytics and performance reporting that provide actionable insights for business leaders.
• Drive user adoption through training, documentation, change management, and ongoing support strategies.
• Maintain a technology roadmap that aligns revenue systems and processes with organizational goals and future growth.
• Identify opportunities to improve revenue performance through process optimization, automation, and enhanced operational visibility.
• Support lead management, pipeline optimization, forecasting, and other sales operations initiatives that contribute to business growth.

• Commercial Acumen: You understand how systems, processes, and technology contribute to revenue growth, customer experience, and business performance.
• Strategic Thinking: You connect technology decisions to long-term business objectives and anticipate future organizational needs.
• Financial Acumen & Use of Data: You leverage data, analytics, and performance metrics to guide decisions, measure outcomes, and identify opportunities for improvement.
• Problem Solving & Adaptability: You navigate complexity, identify root causes, and implement scalable solutions in a dynamic environment.
• Communication &
  
  Collaboration:
  
  You translate technical concepts into practical business outcomes and build strong partnerships across stakeholder groups.
• Execution & Accountability: You take ownership of initiatives from concept through implementation and consistently deliver meaningful results.
• Client & Stakeholder Effectiveness: You build credibility and trust by understanding stakeholder needs and delivering solutions that create value.
• Driving Performance: You establish processes, measures, and accountability that improve operational effectiveness and business outcomes.