Program Delivery Governance Lead – Stars Enablement Job Baton Rouge Louisiana USA,Business

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Stars is an organization that is responsible for improving health outcomes and advancing the care experience of our members and provider partners through quality solutions. Stars is committed to caring for our customers and delivering high plan quality as rated by the Centers for Medicare and Medicaid Services (CMS).

The Program Delivery Governance Lead for the Stars Enablement Team will be responsible for identifying, developing, and implementing governance structures and meeting forums that drive improvements in Stars measure performance and organizational effectiveness. Working closely with a small team, this role will continuously enhance and lead governance processes, ensuring alignment with organizational objectives and regulatory requirements. The Program Delivery Lead addresses issues of diverse scope and complexity, applying independent judgment to deliver results that support Healthy Quality and Stars initiatives.

Key Responsibilities:

Own and enhance the governance process for the Stars organization, as part of the governance team. And with leadership input and support
Strategically design, implement, and maintain governance structures and forums to drive improvement in Stars and quality metrics.
Coordinate with finance partners to help organize the Stars OpEx and Admin budgets
Lead governance meetings, facilitate decision-making, and ensure effective documentation and communication of outcomes.
Review, analyze, and report on the results of programs and governance activities, providing actionable insights to stakeholders.
Advise executives and senior leadership on governance-related matters, contributing to the development of functional and segment-specific strategies.
Implement and monitor changes to governance processes, ensuring continuous improvement and adaptability to organizational needs.
Exercise independent judgment and decision-making on complex issues with minimal supervision.
Collaborate across business units to promote alignment, share best practices, and drive accountability for governance standards.
Maintain awareness of industry trends, regulatory requirements, and best practices related to governance and Stars program management.
Effectively identifies key decision points and understands when to properly escalated and ensure the right levels of leadership are present for decision making.
Comfortable working in a fast-paced environment and proactively communicating/pivoting when changes to agenda or audience members present for decision making are needed.
Remain organized while managing multiple initiatives and hold DRI’s accountable to follow-through on key action items/asks from Senior leadership.
Regularly interfaces with executives, leadership, and stakeholders at all levels.

Use your skills to make an impact

Required Qualifications

Bachelor's degree
7 or more years of experience in program delivery, governance, project management, audit, Stars and/or quality
Demonstrated comfort working with budgets and financial resources
Experience leading cross-functional teams, managing complex projects, and driving organizational change
Strong analytical, problem-solving, and decision-making skills
Demonstrated ability to articulate ideas effectively in both written and oral forms
Experience presenting to large groups and engage senior stakeholders

Preferred Qualifications

Knowledge and/or experience within the Stars Organization, Risk Adjustment and/or Provider
PMP or CAPM Certification
Lean or Six Sigma certification

Additional Information

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed…