Vice President Product Management

We are hiring a Vice President of Product Management to own product management and user experience for PRTG, the core of Paessler's business. This leader will set the product direction, run the product organization day to day, and drive PRTG's transformation into an AI-powered product that changes how our customers operate their networks and IT systems. This is a hands-on operating role, not a delegate-and-review role.

The right candidate writes and reviews user stories with their team, tracks work through the development process, resolves priority conflicts within days rather than weeks, and uses the product regularly. They will lead teams based in Europe and must know how to run a high-performing remote product organization across time zones.

This role reports directly to the Chief Product Officer and works in close partnership with Engineering, go-to-market leadership, and our PE sponsors.

• Own the PRTG product roadmap end to end, from strategy through backlog, across on-premises and hosted delivery models
• Lead and develop the product management team: hiring, coaching, and raising the bar on craft, rigor, and customer understanding
• Review and create user stories with your team, ensuring requirements are specific, testable, and tied to customer outcomes
• Track progress through the full development process and hold teams accountable for scope, quality, and dates
• Resolve conflicts across competing priorities quickly and make trade-off decisions with clear rationale

• Define and deliver an AI experience in PRTG that changes how customers monitor, troubleshoot, and operate their IT and OT environments, moving them from reactive alerting to proactive, assisted operations
• Translate emerging AI capabilities into shipped product: agentic workflows, natural-language interaction, automated root-cause analysis, and remediation
• Set the quality, trust, and data-handling standards our customers require for AI features, including customers in regulated and air-gapped environments
• Partner with Engineering on the platform investments needed to deliver AI features across both on-premises and hosted deployments

• Own the UX function for PRTG, including research, design, and usability standards
• Build a customer feedback engine: usage analytics, voice-of-customer synthesis, and structured research that feeds directly into roadmap decisions
• Drive measurable improvements in time-to-value, task completion, and customer satisfaction across the product

• Instrument the product and the product organization: adoption metrics, funnel data, release health, and team velocity
• Use data as the default basis for prioritization and investment decisions, and expect the same from your team
• Communicate proactively with the executive leadership team and the board: clear status, honest risk assessment, and options with recommendations rather than surprises

• Within the first 90 days: full command of the PRTG roadmap, direct working relationships with every product and UX team member, and a documented view of the top priority conflicts with decisions made
• AI capabilities shipping on schedule and adopted by customers, with measurable impact on how they operate their environments
• A product organization that writes sharp user stories, ships predictably, and resolves priority conflicts without escalation
• UX metrics defined and reportable: activation, task success, and customer satisfaction
• Executive team and board confidence in product execution, backed by data they see before they ask for it

This role leads the product management and UX teams for PRTG, based in…