Senior Associate, Online Safety Fees

29/09/2026

Online Safety Group

Senior Associate

Fixed Term (Fixed Term)

Please note that this role will close at 00:01 on Monday 12 October, and therefore we advise getting your application in by no later than midnight on Sunday 11 October.

As the UK’s communications regulator, we’re delivering vital work that helps keep the UK connected and shapes the future of how we’ll stay connected with each other.
Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. We’re also taking on the challenge of making the online world a safer place. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone.

The Online Safety Group’s purpose is to ensure UK citizens have a safer life online by implementing and overseeing the requirements under the Online Safety Act 2023. The Group is responsible for delivering online safety policy, supervising online services, and building technical expertise to meet the regime's aims.

This role sits within the Fees team in OS Supervision. OS Supervision provides close, structured engagement with specific services in scope of the online safety regime, alongside an approach to promoting compliance across many thousands of services. The Fees teams is looking for a Senior Associate to play a central role in delivering and developing the Online Safety Fees regime. This is an opportunity to work on high-profile, novel policy issues at the intersection of online safety, regulatory scope, provider engagement and policy implementation.

Our Fees Senior Associates lead complex policy work, including scope assessments, policy review, and engagement with internal and external stakeholders. This is a high-impact opportunity to work on one of Ofcom’s newer regulatory regimes. The successful candidate will gain experience of complex policy development, provider engagement, governance, litigation‑adjacent policy work, consultation development and cross‑functional delivery. The role also offers the opportunity to build leadership experience by supporting and mentoring junior colleagues.

The role is offered as a 12‑month fixed‑term opportunity to support a period of significant policy development, delivery and review activity as the Fees regime moves through its first full year of implementation.

• Lead complex policy work on scope issues, including geographic scope, marketplaces and gaming.
• Act as a subject matter expert on the Fees regime for internal and external queries.
• Lead the fees policy reviews, including evidence review, consultation development and policy recommendations.
• Lead or support key stages of scope assessment work, project management of implementation and project governance.
• Proactively identify risks, dependencies and delivery issues, and provide clear updates to relevant governance groups.
• Lead engagement with providers and cross‑functional teams, and coordinate cross‑functional policy discussions, including at a senior level where required.
• Lead communications to providers on Fees‑related policy and implementation issues.
• Help supervise, coach and mentor junior colleagues, including supporting Associate‑led work.
• Contribute to a collaborative, high‑performing team culture.

• Brings experience from a regulatory, policy, compliance or similarly evidence‑based environment, and can confidently navigate complex issues, balancing policy intent, legal considerations, and operational delivery.
• Written drafting and presentational…