Senior Client Service Manager – Building Automation

Job :
Hartford, Connecticut, United States of America Salary: $85,015 - $145,739

Company:
Siemens
Senior Client Service Manager – Building Automation

Job

524786

Posted since

07-Oct-2026

Organization

Smart Infrastructure

Field of work

Customer Services

Company

Siemens Industry, Inc.

Experience level

Experienced Professional

Job type

Full-time

Work mode

Hybrid (Remote/Office)

Employment type

Permanent

Location(s)

Hartford
- Connecticut
- United States of America

Position Location:

This role supports our Cromwell, CT branch location, which serves customers throughout the greater Hartford, Stamford CT, Fairfield & New Haven county areas.

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. We are improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first.

Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives.  Transform the everyday with us!

Our Client Service Managers manage a portfolio of service agreements (through delivery) and are responsible for profit and loss of these agreements. As a Client Service Manager, ensuring the financial performance of our service agreements and customer satisfaction are critical to our success. You’ll be working directly with the customer to develop trusted-advisor relationships and recommend services and solutions. As a Senior Client Service Manager, you will:  Manage assigned service agreement accounts, driving to a financial target and outstanding customer satisfaction and retention Balance time between on-site customer interactions and back-office responsibilities

Develop account strategies to achieve the customer’s business goals, leveraging the company’s entire service and product portfolio

Develop service delivery plans with the customer to provide service agreement scope of work Identify customer needs and make prioritized recommendations for service agreement adds, upgrades, and escalations

Participate in the development of a master schedule to deliver service for all customers in the service area and lead quality assurance activities that will support service agreement renewals Maintain excellent organizational and interpersonal skills

You will make an impact with these qualifications:  

Basic Qualifications:

   High school diploma or state-recognized GED 5+ years of on-the-job experience working within:
The Building Automation Technology industry

Engineering HVAC or Building Automation systems

Experience with Microsoft Office and business software systems Must be 21 years of age and possess a valid driver's license with limited violations; must meet eligibility requirements to participate in Siemens' fleet vehicle program Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

Preferred Qualifications:

Demonstrated experience in demand-side energy services or Certified Energy Manager preferred Associate degree from a two-year/technical college or bachelor's degree 8+ years of experience in the building technology industry#LI-BS1 #Northeast-EREF #Veteran Careers #Transitioning Service Member  #Military Spouse Ready  to create your own journey? 

Join us today!

About Siemens We are a global technology company focused on industry, infrastructure, transport, and…