Manager, Process Improvement

Reference: R-2624662

Posted:

Location:

BENTONVILLE, AR, United States; BENTONVILLE, AR; BELLEVUE, WA; SUNNYVALE, CASalary: $80000 - $155000/year

Type:
Full time / Regular/Permanent Company:
Walmart Business Segment:
Home Office About the team:

The Process Improvement team supports Risk Operations by strengthening operational processes, optimizing workflows, and addressing systemic gaps. The team partners with Product, Business, Change Management and other teams to align stakeholders, improve documentation, support intake and prioritization, and drive consistent execution. Through process improvement and change initiatives, the team simplifies and sustains operations, improves efficiency, and delivers measurable business outcomes that support Risk Operations' strategic objectives.

What you'll do:

Lead process improvement initiatives that enhance operational efficiency, reduce risk, and support business objectives.

Analyze processes to identify gaps, root causes, and opportunities for standardization and optimization.

Manage intake requests by conducting discovery, assessing urgency and impact, and executing required process or documentation updates.

Partner with cross-functional teams to clarify process impacts, align stakeholders, resolve dependencies, and support informed decision-making.

Support implementation readiness for process updates by defining requirements, documentation needs, handoffs, and success measures.

Serve as a process subject matter expert by providing guidance on policies, tools, controls, and best practices.

Evaluate the effectiveness of process changes, using data and feedback to drive continuous improvement.

What you'll bring:

Proven expertise in process improvement and change management to drive operational efficiency and sustainable solutions.

Strong leadership skills with experience managing cross-functional teams and mentoring associates.

Demonstrated ability to develop, implement, and monitor process design, mapping, and management initiatives.

Proficiency in project management, including planning, executing, and delivering transformational change projects.

Excellent stakeholder management and communication skills to secure alignment and buy-in across business units.

Ability to analyze data, identify gaps, and recommend actionable improvements aligned with business goals.

Knowledge of lean methodologies and industry best practices to support continuous improvement efforts.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see .

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.…