Lead Product Manager

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Lead Product Manager (Contract) based in Canada.

Join an innovative, fast-growing technology organization transforming how financial institutions connect with their customers through intelligent digital solutions. As Lead Product Manager, you will shape the vision, strategy, and roadmap for multiple core products, delivering seamless experiences for banking customers, advisors, and frontline staff. You will lead cross-functional initiatives spanning product development, AI-powered innovation, customer experience, and platform evolution. Working closely with Engineering, Design, Data, and business stakeholders, you will translate complex customer needs into impactful, scalable solutions.

You will also champion responsible AI adoption, validate new product opportunities through experimentation, and use data to guide strategic decisions. As a senior member of the Product team, you will mentor colleagues, elevate product management practices, and influence company-wide priorities. This remote contract opportunity offers significant ownership, executive visibility, and the chance to make a measurable impact on business growth.

• Product Strategy and
  
  Roadmap:
  
  Own the vision, strategy, and multi-quarter roadmap for multiple core products, balancing customer needs, business objectives, technical investments, architectural improvements, and operational excellence.
• AI Product Leadership: Identify high-value opportunities to integrate AI into customer and employee experiences. Collaborate with Engineering, Design, Data, Security, and customers to develop responsible AI-powered solutions, build prototypes, and validate concepts through customer experiments.
• Cross-Functional Leadership: Align Product, Engineering, Marketing, Design, and other business teams around shared objectives, ensuring clear priorities, effective collaboration, and successful execution.
• Product Planning and Delivery: Define product requirements, epics, milestones, success metrics, and key results. Maintain alignment between Product and Engineering, oversee roadmap execution, and ensure releases are delivered on schedule and meet quality expectations.
• Customer Advocacy: Engage regularly with customers and Customer Success teams to understand business needs, identify friction points, validate solutions, and prioritize feature requests. Represent the voice of the customer throughout the product lifecycle.
• Market and Product Research: Analyze market trends, competitive positioning, customer purchasing behavior, and business priorities to identify opportunities, refine product positioning, and inform strategic decisions.
• Commercial and Financial Performance: Evaluate development costs, product overhead, pricing considerations, revenue opportunities, and profitability to ensure product investments deliver measurable business value.
• Team Mentorship and Development: Support and mentor Product Owners and developing product managers, share expertise, and strengthen product management capabilities across the organization.
• Process and Operational Excellence: Improve internal product management tools, workflows, and processes while promoting a value-stream-oriented approach to planning, prioritization, and delivery.
• Stakeholder Communication: Present product demonstrations, communicate strategy and progress to executives and internal teams, and engage external stakeholders to build alignment and support for product initiatives.

• Product Management
  
  Experience:
  
  At least 8 years of product management experience, with a demonstrated track record of defining, developing, and launching successful products. Experience in SaaS, banking, financial services, or enterprise technology is an advantage.
• Strategic Product Leadership: Proven ability to manage multiple products simultaneously, develop portfolio strategies, prioritize competing investments, and connect product decisions to broader business objectives.
• Technical Expertise: Strong understanding of technical concepts such as APIs, integrations, scalable platforms, and software architecture, ideally within a growing SaaS environment.
• AI Product Knowledge: Practical experience working with technical teams on AI-enabled products, including an understanding of large language models (LLMs), structured data, model limitations, evaluation methods, privacy, security, and usage…