Collections Agent

Our client is seeking a Collections Agent to join their team. As a Collections Agent, you will be part of the collections function, supporting business-to-business collection efforts. If you’re someone who can communicate clearly, stay organized under pressure, and follow through consistently, this role is built for you.

Job Title: Collections Agent

Location: Indianapolis , IN

Pay Range: $28 per hour

Shift: Monday
- Friday - 8am - 5pm
- This is a remote position

• Make collection calls and manage assigned accounts with professionalism and urgency.

• Set firm expectations for payment amounts, payment dates, and collection deadlines.

• Follow up consistently to track progress and ensure timely responses from customers.

• Maintain accurate documentation of call outcomes, payment commitments, and next steps.

• Work to resolve outstanding balances while supporting a positive customer experience.

• 3–5 years of high-level and/or business-to-business collection experience.

• Strong ability to communicate expectations clearly and confidently during collection calls.

• Proven follow-up skills with a track record of staying on top of deadlines.

• Comfort working independently and managing multiple account priorities.

• Reliable attention to detail for accurate updates and account notes.

• Opportunity to contribute immediately in a focused collections role.

• Clear expectations and a structured approach to payment deadlines.

• Hands-on experience strengthening business-to-business collections skills.

• Short-term assignment: 3 months.

• Remote work is not available for this position.

• Medical and Prescription Drug Plans

• Dental Plan

• Supplemental Life Insurance

• Short Term Disability Insurance

• 401(k)

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