Program Manager Intern

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

The Program Manager Intern will join the Cloud & Production Engineering organization, supporting the product efforts of the Cloud Engineering and Docusign Cloud Platform (DCP). In this role, the intern will contribute to the vision, strategy and execution of key product initiatives within our Cloud and Production Engineering organization. You will collaborate closely with the Docusign Security, Product, Technical Program, Cloud & Production Engineering, and Design teams, to build scalable solutions and processes that meet the evolving needs of our business.

This is an internship role for 5 months of duration.

This position is an individual contributor role reporting to Senior Director, Cloud and Production Engineering.

Responsibility

• Partner with TPMs, PMs, engineers, and security teams to understand current onboarding workflows for the Cloud platform and identify opportunities for improvement and automation
• Assist in supporting the strategy, value prop, roadmap and execution of Docusign Cloud Platform (DCP) and the bi-weekly DCP Product Reviews
• Translate customer pain points into actionable product requirements
• Partner with engineering to balance technical constraints with business objectives
• Drive product improvements and strategy through data analysis
• Support scoped projects to simplify and standardize the onboarding experience, including documenting processes, requirements, and success criteria under guidance from the team
• Track project milestones, risks, and dependencies; help maintain project plans, status updates, and stakeholder communications for onboarding-related initiatives
• Drive product improvements and strategy through data analysis
• Contribute to improving developer-facing documentation, playbooks, and self-service guides that help teams onboard to MSF more quickly and confidently
• Help run and support recurring processes (such as check-ins, reviews, or demos) for Platform onboarding work streams, capturing notes, follow-ups, and action items
• Collaborate with mentor and teammates to continuously iterate on the onboarding experience based on feedback from developers and partner teams

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• Education Level: Undergraduate (Graduation Dates: December 2027, May/June 2028)
• Currently enrolled in a Bachelor's degree program in Computer Science, Artificial Intelligence, Engineering, Business, or a related technical field with an expected graduation date between December 2027 and May/June 2028
• Experience with SDLC and Product Management Lifecycle
• Experience with…