Manager, Technology Operations - Business & Product Strategy

Position: (USA) Manager, Technology Operations - Business & Product Strategy
Reference: R-2576275

Posted:

Location:

BENTONVILLE, AR, United States; BELLEVUE, WA; SUNNYVALE, CASalary: $96000 - $186000/year

Type:
Full time / Regular/Permanent Company:
Walmart Business Segment:
Home Office About the Role The Manager, Technology Operations – Business & Product Strategy will help shape and execute strategies that improve how Marketplace sellers operate, resolve issues, improve performance, and access opportunities to grow on Walmart Marketplace.

This role sits at the intersection of business strategy, product, technology, analytics, and operations. You will identify high-impact seller and business problems, translate them into clear requirements and scalable solutions, and partner closely with Product, Engineering, Analytics, Risk, Compliance, and Operations to move initiatives from strategy through launch and measurement.

The ideal candidate is a strategic and analytical problem solver who is comfortable navigating ambiguity, influencing cross-functional teams, and moving between high-level strategy and hands-on execution. You understand how to connect customer needs, business priorities, data, and technology capabilities to deliver measurable outcomes.

Your work will help simplify the seller experience, improve seller performance and trust, reduce operational friction, and strengthen the overall health and growth of Walmart Marketplace.

About the Team The Seller Performance organization helps Marketplace sellers understand what great performance looks like, resolve issues affecting their business, and access opportunities that help them grow. Our team partners across Product, Engineering, Analytics, Risk, Compliance, Policy, Seller Support, Growth, and other Marketplace organizations to build scalable solutions that improve seller outcomes and strengthen customer trust.

What You'll Do Business & Product Strategy Identify and prioritize high-impact seller and business problems using seller insights, performance trends, operational data, and business priorities.

Translate complex problems into clear strategies, business requirements, workflows, decision logic, and scalable product or operational solutions.

Partner with Product and Engineering to shape capabilities and priorities while owning business requirements, operating models, and outcomes.

Program & Seller Experience Lead initiatives across areas such as seller performance, health, appeals, incentives, protections, eligibility, and growth as business priorities evolve.

Design solutions that improve seller transparency, self-service, issue resolution, and access to relevant programs and opportunities.

Develop pilots and new operating models, test approaches, and scale successful solutions across Marketplace.

Cross-Functional Execution & Measurement Lead complex initiatives across Product, Engineering, Analytics, Risk, Compliance, Policy, Seller Support, Growth, and Business Operations from strategy through launch.

Define KPIs, measurement frameworks, and success criteria, and use quantitative and qualitative insights to evaluate impact and guide iteration.

Drive alignment on priorities, ownership, tradeoffs, dependencies, and execution while communicating recommendations and results to leadership.

How You'll Measure Success Seller outcomes:
Deliver solutions that improve the seller experience and enable sellers to operate successfully on Walmart Marketplace.

Scalable solutions:
Build and operationalize capabilities and programs that address complex seller and business needs iness impact:
Demonstrate measurable impact against strategic Marketplace priorities through strong execution, adoption, and continuous improvement.

What You'll Bring Strong strategic and analytical problem-solving skills with the ability to turn ambiguous…