Manager, Technology Operations - Marketplace

Position: Manager, Technology Operations - Marketplace Payments
Reference: R-2639323

Posted:

Location:

SUNNYVALE, CA, United States Salary: $104000 - $202000/year

Type:
Full time / Regular/Permanent Company:
Walmart Business Segment:
Home Office Role summary:
The Manager, Technology Operations, leads the planning, execution, and oversight of multiple complex technology projects aligned with strategic objectives. This role requires expertise in program management, financial oversight, risk mitigation, and stakeholder communication to ensure successful delivery within scope, schedule, and budget. The position fosters collaboration across teams and drives innovation as well as continuous improvement. By maintaining operational excellence and adhering to company values, the Manager contributes to advancing technology initiatives that enhance business performance and customer experience.

About the team:
Join the Payments Monetization & Seller Billing team within Marketplace Payments and Incentives org and help us in launching innovative payment solutions that support seller services monetization through advanced billing initiatives. This team collaborates closely with product, technology, data science, and operations to develop efficient billing systems and new features that enhance seller experience and align with Marketplace objectives. Focused on reducing financial losses and expanding service revenue, the team plays a vital role in enabling access to Marketplace services such as Walmart Fulfillment, Walmart Connect and others.

Members contribute to strategic initiatives that foster platform growth and operational excellence. What you'll do:

Develop and implement payment monetization strategies, projects, and tools to support new and existing seller services.

Lead advancements in billing strategies and payment mechanisms, including innovative solutions for international segments.

Monitor project progress against milestones, leading cross-functional meetings to address issues and maintain program health.

Build stakeholder consensus through clear communication, presenting data-driven recommendations and fostering collaboration.

Support business operations by aligning technology initiatives with organizational priorities and driving continuous improvement.

Create and execute detailed roadmap for billing solutions, optimizing automated recovery in collaboration with product, technology, and operations

Work with legal and compliance teams to ensure appropriate agreements and regulatory compliance.

What you'll bring:

Expertise in payments / fintech industry and product strategy to drive business operations effectively (bonus for any experience in Canada, MX, and Chile payments market) Proven expertise in program and financial management, including budgeting and risk mitigation for complex technology projects.

Strong skills in stakeholder communication, influencing, and building consensus across cross-functional teams.

Experience in aligning technology operations with organizational strategy and business priorities.

Ability to analyze data and present structured recommendations to support decision-making

Advanced SQL skills, including proficiency in window functions and query optimization.

Commitment to integrity, ethical standards, and continuous improvement in a dynamic environment.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company…