Microsoft Dynamics 365 Admin - Remote

A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission.

We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:
Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.

Join our People Support team in Middle East & Africa to provide country support in our Africa countries, where we deliver efficient, streamlined, and high-impact services to employees across the region.
We are dedicated to operational excellence, driving standardized processes, and leveraging cutting-edge HR technology and self-service platforms to reduce manual work and elevate the employee experience.
As a People & Communities Representative, you will act as a trusted partner and primary point of contact for employee inquiries, collaborating closely with stakeholders, P&C Consulting partners, and external vendors. If you are passionate about customer service, compliance, continuous improvement, and creating 'moments that matter' for employees during key life transitions, this is the team for you.

• Benefits Lifecycle Management: Provide an outstanding employee experience by coordinating (directly or indirectly) the entire benefits lifecycle-including medical/life insurance, pension, and more-in partnership with our global and local vendors.
• Onboarding & Employee Support: Support new employee onboarding to ensure a successful, compliant start, and assist employees through complex life transitions and escalations, connecting them and their families to the most appropriate benefits or policies.
• Data & Local Compliance: Oversee employee data collection based on local South African requirements for benefits and compensation from day one. Proactively maintain compliance calendars, audit schedules, and associated local P&C data to minimize risk and satisfy legal requirements, driving employee-action communications to 100% completion.
• HR Programs & Engagement: Provide local expertise to support a variety of programs conceived and driven by P&C, primarily focused on enhancing employee engagement.
• Process Improvement & Technology: Leverage HR IT and self-service platforms to innovate, automate, and streamline processes. Regularly assess operational efficiency, monitor service delivery KPIs, and participate in continuous improvement and change implementation projects to reduce manual work and costs.
• Vendor & Stakeholder
  
  Collaboration:
  
  Partner with Procurement for vendor management to ensure external partners meet contractual obligations and Service Level Agreements (SLAs), while aligning P&C services with business and employee needs.
• Portfolio & Project Management: Drive the execution of planning and forecasting for portfolio/budget management, and oversee project coordination, production, and logistics for service delivery.

• Education: Bachelor's or Master's degree in relevant fields such as Human Resources, Local Labor Law, Business Administration, or a similar discipline.
• Experience: 2-3 years of related professional experience in HR operations, administration, or a similar client-facing support role (or equivalent related work experience).
• Compliance & Local Knowledge: Foundational understanding of local labor laws, compliance regulations, and HR administrative processes relevant to South Africa.
• Operational
  
  Skills:
  
  Demonstrated capability in data management, process coordination, and utilizing HR…