Provider & Success Manager; Ohio

# Provider Growth & Success Manager (Ohio)
Wonderschool Remote Full -time Upload your resume once and Scout applies for you Apply with Scout Share this job:

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This role supports Ohio childcare providers from onboarding through growth, combining business coaching, licensing guidance, product training, and local marketing support. It involves regular provider visits and travel, plus sharing field insights with Wonderschool’s internal teams.
* Permanent* On-site
* 3+ years### Skills and expertise

Hub Spot Salesforce CRManalytics

SaaS onboarding licensing and compliance### Key responsibilities
* Guide providers through onboarding, licensing, compliance, and ongoing business growth.
* Coach providers on pricing, budgeting, operations, enrollment, and marketing.
* Conduct field visits and training, and share provider feedback with internal teams.## How this job compares

Compared with 505 open mid-level customer success jobs on October 10, 2026.Pay:
This job does not publish its pay. The 123 open mid-level customer success jobs that publish US pay start at $113K a year on average.

Similar open jobs:
We Love AI Jobs lists 505 open mid-level customer success jobs at 185 companies.

Remote work:
This job is remote. 120 of the 505 mid-level customer success jobs (24%) are remote.

AI in this role:
Low. The company works with AI, but AI is a small part of this role's daily work. The role focuses on provider coaching, licensing, product adoption, and customer success. The posting mentions Wonderschool is increasingly powered by AI but does not describe regular AI work for this position.## Full description

About Wonderschool Wonderschool’s mission is to ensure every child has access to early childhood education that helps them realize their full potential. We empower small business owners - childcare providers - to launch and grow programs through software, coaching, and support, while partnering with governments to modernize childcare infrastructure.

We are building a category-defining platform at the intersection of marketplace, SaaS, and public sector systems - now increasingly powered by AI. Our products help providers run and grow their businesses, from enrollment and marketing to licensing, compliance, and daily operations.

Our team is small, fast-moving, and deeply focused on building systems that scale. We value people who take ownership, experiment quickly, and use modern tools - including AI and automation - to increase their leverage and impact.

Position Summary This role blends customer success, business consulting, and operational enablement - owning the end-to-end lifecycle from onboarding through growth and expansion. You will work closely with business owners to improve performance across key levers including revenue growth, operational efficiency, and long-term sustainability.

Success in this role requires strong business judgment, structured problem-solving, and the ability to influence outcomes through both direct engagement and scalable systems.

Responsibilities Drive Provider Success & Growth
• Support providers across their full lifecycle - from onboarding and launch to ongoing growth and expansion
• Build strong, trust-based relationships through field visits, virtual coaching, and proactive outreach
• Help providers achieve key outcomes including enrollment growth, operational efficiency, and revenue stability
• Serve as a trusted advisor, guiding providers through challenges and opportunities

Coaching & Business Enablement
• Coach providers on small business fundamentals, including pricing, budgeting, and financial planning
• Support providers in building sustainable operations, including staffing and long-term growth strategies
• Help providers develop strong program positioning,…